Opera
Hi, I’m
KITT YOSHIMURA
Henderson,NV
Summary
Assistant Sales Manager with demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach. Highly experienced with the International AdHoc market and proven talent in learning new products, services and processes quickly.
Overview
14
years of professional experience
3
years of post-secondary education
Work History
MGM Resorts InternationalLas Vegas, United States
Assistant Sales Manager
05.2011 - 05.2023
Job overview
- Customer service is the main initiative, whether it is for internal or external to ensure an excellent experience for our Groups
- Daily duties included providing quotations for new Sales leads, managing a team of 6 with varying roles, liaised with Revenue Department to maximize revenue streams.
- In addition to group duties, assisted the Executive Director in special projects such as Third Party revenue, OHA, etc.
- Weekly and monthly reports to multiple properties include Group Resumes, Meal Reports and GRC Reports gathered from various coordinators and sources.
Macy
Sales Associate
01.2016 - 01.2020
Job overview
- Commissioned Sales in Men’s Suits
- In addition to styling and selling, cashier duties, cleaning and turning the dressing rooms and keeping the sales floor clean was also important to increasing sales.
WynnLas Vegas
Reservations Sales Agent
01.2009 - 01.2011
Job overview
- Maintaining Five Star Customer service while fulfilling customers every need to plan their dream vacation
- The use of imaginative selling techniques was key to successful cross and upselling the customer to suites and restaurants creating a one of a kind vacation experience at an all-inclusive resort.
Education
Hawaii Community College
Liberal Arts from Accounting, Sciences
01.1998 - 05.2001
Skills
Proficient inMicrosoft Word, Excel and OutlookProficient in multiple hotel systems; Delphi, Daylight, Opera and LMS
Team building and development
Sales team supervision
Sales expertise
Complex negotiation
Presentations and meetings
Documentation skills
Territory Management
Goals and performance
Financing application management
Software
GDS
LMS
Timeline
Sales Associate
Macy
01.2016 - 01.2020
Assistant Sales Manager
MGM Resorts International
05.2011 - 05.2023
Reservations Sales Agent
Wynn
01.2009 - 01.2011
Hawaii Community College
Liberal Arts from Accounting, Sciences
01.1998 - 05.2001