Ruben Mendoza
Los Angeles,CA
Summary
Unlocking Architectural Visions through Proficiency in Drafting and Innovative Design Summary: A passionate architecture enthusiast with a proven foundation in sales and product training. Offering a strong command of AutoCAD and digital platforms, ready to harness drafting expertise to elevate architectural designs and contribute to captivating projects. Experienced Floor Sales Manager and Product Trainer with a strong background in meeting sales quotas, managing teams, and providing exceptional customer service. Proficient in AutoCAD and various digital platforms, with a passion for design and rendering. Reliable team member with strong communication skills ande ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.
Overview
11
11
years of professional experience
Work History
Sales Floor Manager
Bravo Chrysler Dodge Jeep Ram of Alhambra
12.2018 - Current
- Managed sales associates and maintained positive store culture
- Consistently achieved over $500k in monthly gross profits, contributing to hitting $1 million in monthly sales
- Led team to annually moved 900-1100 units, meeting sales goals
- Trained sales teams in processes, practices, and product knowledge
- Oversaw sales quotas, reports, and monthly projections
- Utilized CRM tools, online marketing, and social media for lead generation
- Proficient in cold calling, emailing, and customer follow-up
- Skilled in building price quotes and financing programs
- Familiar with CRM tools like Dealertrack, Elead One CRM, and Dealersocket
- Sales, Leasing, Internet Manager, and Social Media Marketing
- Trained and supported sales force with closing deals.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Assisted customers with [Product or Service] selection through carefully curated questions.
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
- Recruited, hired and trained team of [Number] salespeople.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- 11
Designer
Freelance
03.2019 - Current
- Applied skill in color theory and composition to bring client visions to fruition.
- Created marketing materials, including brochures, flyers and product catalogs to brand standards.
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Guaranteed designs adhere to company brand standards and guidelines.
- Created CAD models and drawings for designs.
- Used computer-aided design software to prepare blueprints and schematics.
- Applied knowledge of codes to drafting projects.
- Created designs and blueprints according to customer specifications, timelines and supply inventories.
- Supported value engineering and architectural review processes.
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Reviewed specifications to generate complex details of individual system components.
Internet Sales Manager
Kia Of The Desert
08.2017 - 11.2018
- Sold, products and models, achieving certification
- Executed online marketing and product demonstrations through various platforms
- Managed CRM tools for appointment generation and customer tracking
- Proficient in cold calling, emailing, and follow-up communication
- Generated price quotes and financing programs, familiar with CRM tools
- Sales, Leasing, and Internet Manager
- Responded to internet inquiries and phone calls in timely matter.
- Increased sales and customer satisfaction through personalized servicing.
- Kept detailed records of sales and contracts.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Organized promotional events and interacted with community to increase sales volume.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Sales Consultant
Gardena Nissan
06.2012 - 06.2014
- Demonstrated vehicles, provided customer service, and achieved certification for Nissan products and models.
- Increased overall revenue from sales through effective salesmanship and great negotiation skills
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory
- Oversaw daily outbound calls to identify services that address primary needs
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives
Education
MBA - Architecture
Academy Art University
OnlineAnimo Locke High School
Los Angeles 06.2012
Skills
- Proficient in AutoCAD:
- Leveraged AutoCAD skills to optimize showroom layouts and enhance visual presentations
- Innovative Mindset:
- Eager to bridge gap between architectural theory and real-world execution, contributing to creative solutions
- Collaborative Approach:
- Collaborated with architects to elevate customer engagement through showroom design enhancements
- Additional Skills:
- Proficient in
- Microsoft Office, PowerPoint, and Adobe Photoshop
- Savvy in social media platforms including Instagram and Facebook Business
- Strong problem-solving and customer-oriented skills
- Proficient in drafting with AutoCAD, REVIT, 2D, and 3D design
- Awards and Honors:
- Recognized for top Dodge, Jeep, Chrysler, and Ram sales
- Awarded for expertise in U Connect Systems and sales strategies
- Acknowledged as Kia Sales Professional and Nissan Product Knowledge Expert
- Received awards for exceptional customer service
- Image Manipulation
- Computer Literacy
- Analytical Skills
- Model Development
- Project Presentations
- Collaboration Skills
- Social Media Content Creation
- Green Designation
References
- David Macias General Sales Manager Bravo CDJR (562)376-0684 Known For 6 years
- Erik Mendoza Sales Manager Bravo CDJR . (562)277-8890 Known For 6years
- Nazeli Ghermazian Nissan of Downtown LA. (310)748-4501 Know For 9 years.
Timeline
Designer
Freelance
03.2019 - Current
Sales Floor Manager
Bravo Chrysler Dodge Jeep Ram of Alhambra
12.2018 - Current
Internet Sales Manager
Kia Of The Desert
08.2017 - 11.2018
Sales Consultant
Gardena Nissan
06.2012 - 06.2014
MBA - Architecture
Academy Art University
Animo Locke High School
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