Kitty Franck-Abel
N5341 Cedar St.,Tony
Summary
Dynamic healthcare professional with extensive experience as a Lead CNA at Ladysmith Care Community, excelling in patient care and vital signs monitoring. Known for compassionate support and effective communication, enhancing patient satisfaction and safety. Proven ability to train staff and implement best practices, ensuring high-quality care and compliance with health standards.
Overview
29
29
years of professional experience
1
1
Certification
Work History
CNA
Vitacare Living
Ladysmith, WI
04.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient areas to promote hygiene.
- Documented patient care activities accurately in electronic health records.
- Trained new staff on caregiving techniques and facility protocols effectively.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Asst. Manager
Artisans Outlet
Glen Flora, WI
12.2024 - 04.2025
- Assisted in managing daily operations to enhance customer service and satisfaction.
- Coordinated team schedules and delegated tasks to optimize workflow efficiency.
- Implemented inventory management practices to reduce stock discrepancies and improve accuracy.
- Trained and mentored new staff on company policies and operational procedures.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Manager
Fresh Market Inc.
Ladysmith, WI
01.2018 - 06.2024
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Implemented inventory management systems, improving stock accuracy and reducing wastage.
- Trained and mentored staff, enhancing team performance and customer service skills.
- Analyzed sales data to optimize product placements and improve merchandising strategies.
- Collaborated with suppliers to negotiate better pricing and delivery schedules, enhancing profitability.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
LEAD CNA
Ladysmith Care Community
Ladysmith, WI
07.1997 - 12.2018
- Assisted residents with daily activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of resident living areas.
- Documented patient care activities accurately in electronic health records.
- Collaborated with healthcare team to develop personalized care plans.
- Educated residents on proper hygiene practices to promote well-being.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Education
High School Diploma -
Flambeau High School
Tony, WISkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- End-of-life care
- Emergency response
Medication administration
Accomplishments
I have been an American Cross Instructor since 2000.
I have a food safety managers license.
Bartenders license.
I have my CBRF assessment needs class.
I am a Certified dementia care specialist .
Certification
Dementia care, CNA, Food safety.
Timeline
CNA
Vitacare Living
04.2025 - Current
Asst. Manager
Artisans Outlet
12.2024 - 04.2025
Manager
Fresh Market Inc.
01.2018 - 06.2024
LEAD CNA
Ladysmith Care Community
07.1997 - 12.2018
High School Diploma -
Flambeau High School