Kiundra Harville
Cary,NC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teacher
Chesterbrook Academy Preschool
Cary, NC
12.2022 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Outside Referrals Coordinator
Eventus WholeHealth
Chapel Hill, NC
01.2021 - 12.2022
- Assist providers with referrals to specialists in their geographical area
- Skills needed include: familiarity with electronic medical records, ability to multi-task, coordinate, schedule and track appointments and transfer appropriate medical records to outside providers.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Teacher
Chesterbrook Academy
Raleigh, NC
10.2015 - 01.2021
- Establish and enforce rules for behavior and procedures for maintaining order. - Observe and evaluate children's performance, behavior, social development, and physical health. - Participate collaboratively and professionally with other teachers and staff to promote the general wellbeing of the school, and collective/individual interest of its staff and student body.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Customer Service Representative
Xerox Corporation
Raleigh, NC
04.2015 - 09.2015
- Answer incoming calls from customers for various reasons including taking orders, answering inquiries, resolving complaints and providing information. - Processed orders for our client, Cox Cable using the ICOM data and billing platform.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Medical Assisting Student Externship
Carolina Primary Care
Morrisville, NC
01.2015 - 01.2015
- Entered and searched data for the urgent care patients using EPIC Electronic Health Records, used the system to schedule patients appointments. - Assisted physicians during patient exams by detailed notes on visits, patient vitals, and follow-up instructions. - Learned aspects of patient care which included processing in-house laboratory results, caring for wounds, etc. - Prepare medical rooms for physicians by sterilizing the equipment and instruments, and setting up exam trays. - Provided excellent patient services and assisted patients with inquiries.
Education
BBA - Business Administration And Management
North Carolina Central University
Durham, NC12.2018
Skills
- Medical Scheduling
- Patient Care
- EMR Systems
- Lesson Planning
- Critical Thinking
- Classroom Management
- Problem-solving abilities
- Active Listening
- Office Management
- Scheduling and calendar management
- Documentation and control
Certification
Edu 119
Timeline
Teacher
Chesterbrook Academy Preschool
12.2022 - Current
Outside Referrals Coordinator
Eventus WholeHealth
01.2021 - 12.2022
Teacher
Chesterbrook Academy
10.2015 - 01.2021
Customer Service Representative
Xerox Corporation
04.2015 - 09.2015
Medical Assisting Student Externship
Carolina Primary Care
01.2015 - 01.2015
BBA - Business Administration And Management
North Carolina Central University