Kiwanna Kunkel
Taylorsville
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
Sales Associate
Dillard's, Inc.
01.2022 - 09.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Medical scribe/Cold Chain
Nomi Health
10.2021 - 02.2022
- Charted patient encounters by recording information.
- Communicated with other medical staff and personnel to obtain additional patient information.
- Gathered patient charts to prepare for upcoming appointments and maintain organization.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Provided customer service to assist clients with questions and concerns regarding medical transcription.
- Handled multiple projects simultaneously, providing clients with prompt and high-quality service.
Beauty Advisor
Sephora
11.2021 - 01.2022
- Maintained counter and display areas for cleanliness and organization.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend the best products.
- Met sales goals.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Beauty Consultant
Walgreens
08.2019 - 08.2020
- Provided personalized skincare recommendations to specifically target top concerns.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer.
- Monitored current trends to understand fashions and better serve customer needs.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Sanitized makeup tools to avoid spread of infection.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Gym Receptionist
EōS Fitness
05.2018 - 08.2019
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Recorded equipment, facility and janitorial issues to facilitate maintenance.
- Checked members into gym by scanning badges.
- Confirmed appointments, communicated with clients, and updated client records.
Makeup Advisor
Dillard's
07.2017 - 05.2018
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired look.
- Sanitized makeup tools to avoid spread of infection.
- Demonstrated and explained use of different beauty products to educate customers.
Beauty Advisor
Kohl's
03.2015 - 07.2017
- Maintained counter and display areas for cleanliness and organization.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Processed payments, entering sales in register for prompt customer service.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High school -
Medicine Hat High School
Medicine Hat, AB06-2015
Skills
- Multi-tasking strength
- Relationship selling
- Sales goals attainment
- Point of sale operation
- Upselling and cross selling
- Meeting deadlines
- Flexible schedule
- Customer service
- Fitting room maintenance
- Brand promotion
- Teamwork and collaboration
- Relationship building
Timeline
Sales Associate
Dillard's, Inc.
01.2022 - 09.2022
Beauty Advisor
Sephora
11.2021 - 01.2022
Medical scribe/Cold Chain
Nomi Health
10.2021 - 02.2022
Beauty Consultant
Walgreens
08.2019 - 08.2020
Gym Receptionist
EōS Fitness
05.2018 - 08.2019
Makeup Advisor
Dillard's
07.2017 - 05.2018
Beauty Advisor
Kohl's
03.2015 - 07.2017
High school -
Medicine Hat High School
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