Warehouse worker with strong work ethic and 1+ years hands-on experience. Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently and safely as possible. Attentive Customer Service Representative with 1+ years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player seeking a role offering increased responsibility.
Overview
5
5
years of professional experience
Work History
Gas Station Attendant
Quick Check
07.2021 - 09.2023
Responded to all customer inquiries thoroughly and professionally.
Greeted customers in a timely fashion, while quickly determining their needs.
Answered customer questions about product availability and shipment times.
Developed positive customer relationships through friendly greetings and excellent service.
Greeted customers and ascertained customers' needs.
Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
Handled customer inquiries and resolved issues promptly, ensuring repeat business.
Chef
Wonder
03.2022 - 12.2022
Achieved cost reduction targets by negotiating with suppliers for better pricing on key ingredients.
Developed innovative recipes, attracting new clientele and increasing overall sales.
Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
Grocery Stocker
Walmart
10.2020 - 03.2021
Recorded numbers of units handled and moved using daily production sheets and work tickets.
Swept floors and stored equipment at the end of each shift.
Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Machine operation
Ensured accurate pricing of products through diligent label verification during stocking procedures.
Aided in loss prevention efforts by monitoring high-theft areas and reporting suspicious activity to management as needed.
Assisted in inventory management, performing regular audits to ensure accurate stock levels.
Stocker
Burlington
02.2019 - 02.2020
Loaded and unloaded pieces into boxes for shipment.
Received, stored and shipped goods and materials.
Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Stacked and piled lumber, boards and pallets.
Swept floors and stored equipment at the end of each shift.
Attached identifying tags to containers.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.