Kiya Kangas
Spokane,WA
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Easily adaptable and can handle high-stress environments. Certified in safe food handling.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
Revival Tea Company
02.2023 - 12.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained clean and organized workspace for optimal productivity.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to positive team environment through effective communication and collaboration with colleagues.
- Educated customers on tea offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
- Enhanced customer satisfaction by efficiently processing transactions and handling cash with accuracy.
Food Preparation Worker and Dishwasher
Française
07.2022 - 10.2022
- Enhanced food presentation by skillfully arranging dishes and garnishing plates.
- Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings.
- Collaborated with team members to efficiently complete complex recipes, ensuring timely service to guests.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Followed recipe guidelines meticulously, ensuring a consistent flavor profile for signature dishes.
- Handled high-pressure situations calmly and professionally during peak hours of operation.
Education
Lewis And Clark High School
Spokane, WA06.2024
Skills
- Food Preparation
- Menu Memorization
- Cash Handling
- Opening and closing duties
- Adaptive and creative
- Active listener
- Team Leadership
- Professional Demeanor
- Safe Food Handling
- Conflict Mediation
- Friendly and outgoing
- Exceptional customer service
Certification
21st Century Skills Certified
Food Handlers Permit
Timeline
Barista
Revival Tea Company
02.2023 - 12.2023
Food Preparation Worker and Dishwasher
Française
07.2022 - 10.2022
Lewis And Clark High School