Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kiyah Kelly

Philadelphia,PA

Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Overview

2
2
years of professional experience

Work History

Waitress/ Superintendent

Seaside Home
Cape May, NJ
06.2022 - 08.2024
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Developed positive relationships with regular customers through friendly conversation.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Trained new employees to perform duties.

Receptionist

Jefferson Health
Philadelphia, PA
11.2022 - 06.2023
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.

Education

High School Diploma -

Philadelphia Academy Charter High School
Philadelphia, PA
06-2022

Skills

  • Customer Service
  • Guest Relations Management
  • Complaint resolution
  • Team Collaboration
  • Organization and Time Management
  • Effective Multitasking

References

References available upon request.

Timeline

Receptionist

Jefferson Health
11.2022 - 06.2023

Waitress/ Superintendent

Seaside Home
06.2022 - 08.2024

High School Diploma -

Philadelphia Academy Charter High School

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Kiyah Kelly