Kiyama Allen
Contingent Crew Temporary Agency
Tempe,AZ
28
years of professional experience
Results-driven Account Receivable Clerk with expertise in invoice processing and collections at Contingent Crew Temporary Agency. Demonstrated attention to detail and problem-solving skills, successfully reconciling accounts and expediting payment collections. Proven ability to enhance customer relations and streamline payment coordination, contributing to improved financial accuracy and efficiency.
Work History
Account Receivable Clerk
5 Months- Processed incoming payments and ensured accuracy in journal entries.
- Reconciled client accounts to maintain up-to-date financial records.
- Assisted in generating invoices, expediting payment collections.
- Collaborated with team members to resolve billing discrepancies efficiently.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Responded to inbound inquiries regarding accounts and payments.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Matched purchase orders with invoices and recorded necessary information.
- Entered figures using 10-key calculator to compute data quickly.
Customer Service Cashier
3 Years 8 Months- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Processed transactions efficiently at checkout, ensuring accuracy and adherence to company policies.
- Maintained clean and organized sales floor, contributing to positive store environment.
- Collaborated with team members to manage inventory levels and restock shelves as needed.
- Resolved customer complaints promptly, improving satisfaction and loyalty through effective communication.
- Trained new associates on operational procedures and customer service standards to ensure consistency.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Document Processor
10 Months- Processed and categorized documents for efficient retrieval and management.
- Assisted in maintaining accurate records, ensuring compliance with company standards.
- Utilized data entry software to update information swiftly and accurately.
- Collaborated with team members to streamline documentation workflows.
- Supported training initiatives by providing guidance on document processing protocols.
- Reviewed documents for accuracy, identifying discrepancies for resolution.
- Participated in regular team meetings to discuss ongoing projects and address any challenges or areas for improvement.
- Maintained strict confidentiality when handling sensitive information, adhering to company policies and regulations at all times.
- Streamlined workflow for faster document processing, leading to improved productivity and time management.
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Accurately processed a high volume of documents within strict deadlines, ensuring timely delivery to clients.
- Reduced errors by implementing a comprehensive proofreading process before submitting final documents to clients.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Carefully reviewed all documents and reports for completeness and accuracy.
Document Processor
3 Years 5 Months- Processed high volumes of documents with attention to detail and accuracy.
- Utilized document management systems to organize and maintain electronic files.
- Assisted in quality control by verifying document integrity and completeness.
- Collaborated with team members to streamline processing workflows and improve efficiency.
- Adapted quickly to new software tools for enhanced data entry tasks.
- Supported training of new staff on document processing procedures and best practices.
- Enhanced reporting processes through meticulous documentation and data analysis.
- Trained new employees on company-specific procedures and software, increasing their proficiency in document processing tasks.
- Adapted quickly to new software programs introduced into the workplace, minimizing disruption to existing workflows.
Customer Service/ Door Greeter
3 Years 6 MonthsCustomer Service
5 Years- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Increased revenue through effective customer service and inventory management.
- Improved overall client satisfaction by consistently providing exceptional customer service.
- Provided outstanding customer service by addressing visitor needs promptly.
- Trained new cafe workers in sales, customer service, and safety.
- Built positive relationships with customers by providing exceptional customer service.
- Greeted incoming customers and provided reliable, friendly customer service.
- Provided excellent customer service, answering questions and addressing concerns promptly.
Housekeeper
2 Years 7 Months- Assisted customers with inquiries and product selections to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Resolved customer complaints
Education
High School Diploma
Skills
Collections
Invoice processing
Time management
Payment posting
Microsoft Excel
Attention to detail
Accounts receivable software
Customer relations
Payment coordination
Problem-solving
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
- Achieved Result through effectively helping with Task.
Timeline
Account Receivable Clerk
Contingent Crew Temporary Agency
04.2026 - 09.2026Read More
Document Processor
Ranstand Staffing
12.2024 - 10.2025Read More
Document Processor
Change Healthcare
11.2019 - 04.2023Read More
Customer Service/ Door Greeter
Walmart
08.2017 - 02.2021Read More
Customer Service
Walgreens
02.2010 - 02.2015Read More
Housekeeper
Blue Chip Casino
07.2003 - 02.2006Read More
Customer Service Cashier
McDonald's Restaurant
12.1998 - 08.2002Read More
Westside Leadership Academy
High School Diploma
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