Kiyashaa Naidoo
Northlake
Summary
Compassionate social work candidate with a strong academic foundation and practical experience in client support. Expertise in managing sensitive client information and enhancing service delivery through teamwork and community outreach. Committed to promoting well-being and social justice for vulnerable populations.
Overview
5
5
years of professional experience
Work History
Intern
Texas Equal Access Fund ( TEA Fund)
dallas
09.2025 - Current
- Delivered direct client support via helpline and textline, assessing needs and connecting to reproductive health resources.
- Utilized Salesforce to manage client information, ensuring accurate tracking of services and funding processes.
- Collaborated with team members and supervisors to refine service delivery and client communication strategies, enhancing overall client experience.
- Assisted in program development by creating volunteer guidebook and drafting grant proposal to increase access to reproductive health resources.
INTERN
Arcy Hospice
Flower Mound
09.2025 - 05.2026
- Assisted in pain management for patients, enhancing comfort under guidance of hospice nurses.
- Supported families through end-of-life journey, improving overall experience with hospice care.
- Built relationships with community organizations to raise hospice awareness and recruit volunteers.
SALES ASSOCIATE
Old Navy
Dallas
03.2023 - 07.2024
- Fostered positive work environment, supporting colleagues to enhance overall team productivity.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to engage customers and promote merchandise effectively.
- Maintained store organization and cleanliness to create inviting environment for customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Priced and tagged merchandise for display on sales floor.
- Labeled and arranged stock by size and color to enhance organization.
INTERN
DFPS
Dallas
09.2023 - 12.2023
- Managed multiple tasks simultaneously under strict deadlines, enhancing organizational skills.
- Collaborated with fellow interns on group projects and presentations, fostering a positive team environment.
- Analyzed problems and developed solutions in partnership with teams.
- Assisted staff with daily tasks, enabling focus on high-priority assignments.
- Sorted and organized files, spreadsheets, and reports for improved accessibility.
BABYSITTER
Independant
Dallas
01.2021 - 12.2023
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Planned engaging outings and educational activities to enhance children's learning and enjoyment.
- Offered emotional support by actively listening to children's concerns and responding empathetically while fostering their problem-solving abilities.
- Maintained clean, organized environment to promote children's safety and well-being.
- Cleaned and organized playroom after children's activities to maintain a tidy environment.
Education
Master of Science - Social Work
Texas Woman's University
Denton, TX05-2026
Bachelor of Science - Social Work
Texas Woman's University
Denton, TX05-2025
Associate of Science -
North Central Texas College
Gainesville, TX05-2023
Skills
- Client support
- Customer Service
- Project coordination
- Event planning
- Time Management
- Organizational ability
- Problem solving
- Team collaboration
- Verbal and written communication
- Active listening
Volunteer Experience
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Coordinated and managed volunteer activities for community service projects.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Volunteered at Kinship day and helped raise awareness and money for underprivileged kids.
- Took part in Advocacy day.
- Helped organize event for National HealthCare Decisions Day.
Projects
- Kinship Day (Lewisville Church)
- Shoe Box Christmas (orphanage)
- Crisis Text line Adoption Days
- Dog Shelter Christmas Day
- Working on first reproductive vending machine at Texas Womens Univeristy
Timeline
Intern
Texas Equal Access Fund ( TEA Fund)
09.2025 - Current
INTERN
Arcy Hospice
09.2025 - 05.2026
INTERN
DFPS
09.2023 - 12.2023
SALES ASSOCIATE
Old Navy
03.2023 - 07.2024
BABYSITTER
Independant
01.2021 - 12.2023
Master of Science - Social Work
Texas Woman's University
Bachelor of Science - Social Work
Texas Woman's University
Associate of Science -
North Central Texas College