Kiylea Boillat
Muncie,Indiana
Summary
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Cashier
Save A Lot
03.2021 - 07.2022
- I helped greet customers, check them out at the register, helped stock shelves, cleaned the back room when I had free time, Did some work in produce, I also helped in stocking dairy/smoked meat products on none truck days I would rotate and check dairy dates.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Checked personal identifications during alcohol and tobacco sales.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Identified and resolved discrepancies and errors in customer accounts.
Cashier
Park-N-Shop
07.2022 - 01.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Checked personal identifications during alcohol and tobacco sales.
Sales Associate
Rural King
04.2023 - 07.2023
- I help watch the babies from the time the parents go to work and come home, I help feed, bathe, and play with the kids all while doing my own classes for school
- I sometimes take the babies with me to church every Sunday and take them home when I return.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Ph.D. - Psychology
Ball State University
Muncie, IN08.2027
High School Diploma -
Indiana Digital Learning School
Modoc, IN06.2023
Skills
- Contract Preparation
- Sales Development
- Promotional Support
- Inventory Control
- Conflict Resolution
- Customer Service
- Reliable and Punctual
- Problem-Solving
- Cleaning Techniques
- Stocking and Receiving
- Merchandising Knowledge
- Store Opening and Closing
- Time Management
- Multi-Tasking Strength
- Multitasking
- Persuasion techniques
- Adaptability
- Decision-making
- Reliable and Responsible
Skills Involvement Volunteer
I’ve gained many new things from k12. Since 7th grade, I’ve learned a lot about professional writing and how what you learn in high school, mainly the senior year, goes much beyond college and careers. K12 has taught me how to be more interactive without being in person with somebody. K12 has also helped me in improving my professional writing/speaking skills and helped prepare me for life outside of high school., I am not involved in any clubs or organizations except for my youth group at church through Journey Worship Center., I’ve always wanted to volunteer for something but never had the opportunity
Educational Experience
Yes, dual credit through k12 and ivy tech, Indiana Digital Learning School, Modoc, Indiana
References
- Autumn Hart, Manager, n/a, (574)201-9725, n/a
- Kathy Schlosser, Original Stor Manager, n/a, (574)242-9596, n/a
- David Rhodes, Park N Shop Store Owner, 1105 N lake shore Dr, Culver, Indiana, 46511, (574)261-0592, N?A
Timeline
Sales Associate
Rural King
04.2023 - 07.2023
Cashier
Park-N-Shop
07.2022 - 01.2023
Cashier
Save A Lot
03.2021 - 07.2022
Ph.D. - Psychology
Ball State University
High School Diploma -
Indiana Digital Learning School
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