- Cooking
- Growing herbs, vegetables, or fruits in home gardens
- Baking
- Bread Making
- I enjoy cooking for friends and family gatherings
- Gardening
- Camping
- Kayaking
- I participate in a variety of outdoor recreational activities
- Backpacking
- Surfing
Kasey Loehr
Cave Junction,Oregon
Summary
Hardworking and reliable with strong ability in problem solving Offering computer knowledge and personable. Highly organized, proactive and punctual with team-oriented mentality. Friendly with 15+-years background in retail. Drive sales-goal attainment and customer satisfaction through exceptional Customer service and Sales abilities. Proficient in use of Salesforce. CCS, Excel, CRM, and Outlook software.
Also 15 yrs of Short order cook.
Overview
11
11
years of professional experience
Work History
Cashier
Grocery Outlet
12.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Inventory Specialist
Lithia/Driveway
04.2021 - 05.2023
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
- Conducted detailed inventory analysis reports for management review, informing strategic decision-making.
Sales Associate
Harry and David Gourmet Gifts
08.2019 - 04.2021
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Assisted customers by finding needed items and checking inventory for items
- Processed orders through system and coordinated product deliveries.
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Negotiated and closed deals with minimal oversight.
- Educated customers on product and service offerings.
- Completed orders through Salesforce and CCS systems and organized product deliveries to meet customer timetables.
- Solved customer challenges by offering relevant Replacement or substitutions products.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Quality Control Inspector
Harry and David Gourmet Gifts
04.2019 - 09.2020
- Completed non-destructive tests and visual inspections continuously.
- Inspected quality of finished products, to meet project expectations
- Performed detailed analysis on products for resale along with measurements.
- Used scales in weights and for new tare information
- Used computer programs to evaluate and get information on products
- Work in a team environment
- Worked with supervisors in problem solving issues on product issues concerning weights and measures
Assistant Store Manager
Walmart
12.2018 - 12.2019
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
- Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
- Processed credit and debit card payments and returned proper change for cash purchases.
- Partnered with department managers to develop and implement merchandising plans to guarantee profitability on weekly basis.
- Ensured proper organization of store, responded to customer complaints and answered questions quickly.
- Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
- Coached and developed store associates through formal and informal interactions.
- Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
- Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
- Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times.
- Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Assessed, optimized and elevated operations to target current and expected demands.
- Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
- Minimized waste through expense tracking and effective cost control strategies.
- Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
- Encouraged professional growth and talent development in associates to increase performance in all areas.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Supervisor
Home Depot
04.2014 - 01.2017
- Inspected incoming supplies to verify conformance with materials specifications and quality standards.
- Executed new training initiative to improve skills and develop leaders from within.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Coordinated day-to-day and long-term activities within various business platforms.
- Maintained high level of morale and team-work on production floor through frequent communication with employees.
- Coached and mentored staff members by offering constructive feedback and asking about long-term career growth goals.
- Conducted training needs assessments and provided ongoing training for staff.
- Established and enforced clear goals to keep all employees on same level and working collaboratively.
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Increased new account generation and met monthly objectives by providing personalized, friendly and knowledgeable banking assistance.
- Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Education
Associate of Arts - Graphic Design
Clatsop Community College
Astoria, ORSkills
- Sales expertise
- Relationship building
- Professional demeanor
- Social perceptiveness
- Adapt to diverse groups
- Exceptional customer service
- Client Service
- Contract preparation
- Product and service sales
- Product promotions
- Cash handling
- Time management skills
- Customer service excellence
- Money handling
Education
other,other
Interests
Timeline
Cashier
Grocery Outlet
12.2023 - Current
Inventory Specialist
Lithia/Driveway
04.2021 - 05.2023
Sales Associate
Harry and David Gourmet Gifts
08.2019 - 04.2021
Quality Control Inspector
Harry and David Gourmet Gifts
04.2019 - 09.2020
Assistant Store Manager
Walmart
12.2018 - 12.2019
Supervisor
Home Depot
04.2014 - 01.2017
Associate of Arts - Graphic Design
Clatsop Community College
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