Summary

Overview

Work History

Education

Skills

Timeline

Kizzy Fedrick

Twinsburg

Summary

Dynamic professional with a proven track record at First Energy, excelling in problem resolution and precise communication. Adept at managing multiple tasks while ensuring data integrity and compliance. Recognized for exceptional organizational skills and self-motivation, consistently delivering results under pressure. Proficient in SAP and Empower software platforms.

Overview

years of professional experience

Work History

Cook

Twinsburg City School District

Twinsburg

01.2024 - Current

Ensured that all kitchen equipment was properly cleaned before storing away after each use.
Provided guidance and support to other members of the kitchen staff as needed.
Planned, prepared, and cooked meals for students in accordance with USDA guidelines.
Strictly adhered to sanitation regulations when preparing meals in order to prevent contamination.

Billing Adjustments Specialist

First Energy

Brecksville

09.2018 - 05.2023

Conducted thorough research and analysis to process billing adjustments, ensuring compliance with organizational policies and adherence to procedural guidelines.
Demonstrated exceptional organizational skills, independently managing tasks and adapting to changing priorities to meet stringent deadlines.
Addressed and resolved customer inquiries in accordance with regulatory standards, ensuring timely, courteous, and professional communication.
Utilized SAP and Empower software platforms to accurately verify and update customer data across multiple system interfaces.

Client Management Specialist

New York Community Bank

Cleveland

08.2015 - 09.2017

Verified and ensured the accuracy of Closing Protection Letter (CPL) and Error & Omissions (E&O) forms, facilitating their proper integration into the loan documentation system.
Liaised with clients and closing agents to obtain outstanding documents, ensuring seamless loan funding processes.
Conducted data verification and correction, maintaining the integrity of database records and fulfilling additional reporting and administrative responsibilities as required.

Research Data Entry Analyst

PPI Advancement

Solon

01.2014 - 01.2015

Accurately processed and entered data across multiple systems, ensuring the integrity and verification of parts through direct coordination with manufacturers via email and telephone.
Conducted thorough investigations to source and code spare parts information, enhancing the accuracy of the database.

Mortgage Closing Agent Specialist

NYCB Mortgage Company