Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kizzy Smith

The Bronx,NY

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

7
7
years of professional experience

Work History

Security Officer

Pyramid Safe Haven/Bronxworks
02.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Security Officer

Pax Assist Inc
05.2021 - 07.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.

Security Officer

Ridgeline Security Group
03.2021 - 02.2022
  • Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Monitored CCTV cameras and alarm systems for security breaches.

Security Supervisor

Nature's Finest Security
03.2020 - 02.2022
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
  • Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.

Youth Counselor

Children's Village
04.2018 - 12.2019
  • Monitored youth behavior and offered guidance and support for positive change.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Assisted youth in developing problem-solving and communication skills to support stress management.
  • Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
  • Documented detailed case notes efficiently, maintaining confidentiality while adhering to reporting protocols set forth by the organization.
  • Encouraged children to talk issues out with each other and without anger, which eased tense situations.
  • Helped youth develop and achieve personal goals with close support.
  • Maintained accurate documentation of youth progress in line with reporting requirements.
  • Established and maintained relationships with youth, families and community partners.
  • Managed crises effectively using de-escalation techniques, prioritizing safety while addressing the underlying emotional triggers for each incident.
  • Facilitated goal-setting workshops for positive future planning, supporting academic and personal achievements.
  • Organized educational outings to broaden clients'' horizons and stimulate curiosity about new experiences.

Sales Associate

Walmart
02.2017 - 11.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

GED -

Lincoln High School
Yonkers, NY
06.1992

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security

Timeline

Security Officer

Pyramid Safe Haven/Bronxworks
02.2023 - Current

Security Officer

Pax Assist Inc
05.2021 - 07.2022

Security Officer

Ridgeline Security Group
03.2021 - 02.2022

Security Supervisor

Nature's Finest Security
03.2020 - 02.2022

Youth Counselor

Children's Village
04.2018 - 12.2019

Sales Associate

Walmart
02.2017 - 11.2018

GED -

Lincoln High School

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