Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Vanderet

Las Vegas,NV

Summary

To use my communication and personal skills in a customer service orientated environment where I would truly enjoy myself and therefore naturally excel within the workplace.

Overview

27
27
years of professional experience

Work History

Bartender

Golden Nugget Hotel & Casino
11.2013 - 04.2023
  • Provided swift beverage service to a high volume of hotel patrons along with exceptional guest experience.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender

The Kopper Keg
12.2013 - 07.2019
  • Promptly prepare drinks for servers and guests in a high-volume gaming bar.
  • Built a strong gaming clientele over the years.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Bartender

Timbers Bar & Grill
06.2006 - 10.2013
  • Built a loyal gaming following.
  • Prepared mixed drinks and maintained knowledge of all menu items.
  • Upheld a high standard of cleanliness during entire shift.
  • Completed requisitions to maintain required stock par levels.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Bartender

Half Shell Seafood & Gaming
06.2008 - 10.2011
  • Worked with high drop & high handle gaming.
  • Promptly poured alcoholic/non-alcoholic beverages and served food to guests.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Assistant Golf Course Superintendent

Dragon Ridge Country Club
05.2001 - 08.2006
  • Assisted in managing a 28-person staff while maintaining the grounds of the 18-hole pristine golf course and clubhouse.
  • Planned and budgeted for golf operations and maintenance.
  • Supervised daily operations of maintenance staff, ensuring high-quality workmanship and efficient task completion.
  • Managed overall turf health as well as regular programming and maintenance of irrigation systems.
  • Hosted the Wendy’s three tour challenge.
  • Developed strong relationships with fellow employees and club members through consistent communication and problem-solving efforts.
  • Increased staff efficiency by implementing effective scheduling and task delegation methods, boosting overall productivity.
  • Conducted regular safety training sessions for staff members, fostering a safe working environment.
  • Evaluated staff performance regularly, providing feedback for continuous improvement opportunities.

Golf Shop Assistant

Desert Willow Golf Club
01.2001 - 05.2001
  • Scheduled tee times and coordinated tournaments, ensuring smooth operation of golf course events.
  • Conducted regular price checks, making necessary adjustments to remain competitive within the local market.
  • Ensure all guest needs are met in a prompt and efficient manner.
  • Ensured daily pace of play and tracked two 18 hole golf courses
  • Increased customer satisfaction by providing exceptional service and product knowledge.

Outside Service/Assistant Golf Professional

Primm Valley Golf Club
05.1998 - 01.2001
  • Provided optimal guest service to hotel guests and players by greeting upon arrival to a 36 hole Tom Fazio designed facility.
  • Oversaw a 22-acre practice facility and ran both tees for The Lakes and Desert courses.
  • Proficient in giving direction and answering all inquiries related to golf operations.
  • Efficiently checked golfers in and out according to tee times.
  • Maintained Cart storage and service areas.
  • Supported and managed daily operations at the course while maintaining award winning service standards.
  • Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.

Outside Service Attendant

Rancho Las Palmas Golf Club
09.1996 - 04.1998
  • Ensured smooth transitions between rounds for players by organizing and cleaning golf clubs as needed.
  • Assisted event coordinators in setting up tournaments or special functions at the course, ensuring a successful outcome for all parties involved.
  • Promoted a friendly atmosphere by engaging in conversation with members and guests about current events or other relevant topics.
  • Collaborated with colleagues to develop and implement new strategies for enhancing guest experience and overall satisfaction at the golf course.
  • Enhanced customer satisfaction by efficiently greeting and assisting guests upon arrival at the golf course.
  • Provided exceptional customer service while assisting guests with loading and unloading their golf bags onto carts.

Education

Associate of Science - Turf & Grass Management

College of The Desert
Palm Desert, CA
06.2000

High School Diploma -

Barrington High School
Barrington, IL
06.1993

Skills

  • Strong communication, service, and golf comprehension
  • Experienced in suggestive selling
  • Knowledge of proper operation and maintenance of golf course equipment
  • Assistance in every phase of golf operations
  • Strong experience in Beverage and golf POS systems

Timeline

Bartender

The Kopper Keg
12.2013 - 07.2019

Bartender

Golden Nugget Hotel & Casino
11.2013 - 04.2023

Bartender

Half Shell Seafood & Gaming
06.2008 - 10.2011

Bartender

Timbers Bar & Grill
06.2006 - 10.2013

Assistant Golf Course Superintendent

Dragon Ridge Country Club
05.2001 - 08.2006

Golf Shop Assistant

Desert Willow Golf Club
01.2001 - 05.2001

Outside Service/Assistant Golf Professional

Primm Valley Golf Club
05.1998 - 01.2001

Outside Service Attendant

Rancho Las Palmas Golf Club
09.1996 - 04.1998

Associate of Science - Turf & Grass Management

College of The Desert

High School Diploma -

Barrington High School

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