Jessica Johnson

As a Lead Care Companion in a hospital setting, I provide continuous supervision for patients experiencing acute psychological distress, including those at risk of harm to themselves or others. I monitor and document patient behavior and mental status, communicating relevant changes to psychiatrists and interdisciplinary care teams to support clinical decision-making. I use de-escalation strategies and therapeutic communication to help stabilize patients while maintaining safety and dignity in high-risk situations. As a lead, I train and mentor new care companions in safety protocols, patient interaction, and escalation procedures, strengthening my leadership and communication skills. This experience has deepened my understanding of mental health care and reinforced my commitment to pursuing a career in counseling.