K'La Bennett-Shakur
Montclair,New Jersey
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, and proactive. Works well within team settings.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Sales Associate
Anthropologie
Montclair, NJ
09.2025 - Current
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Managed inventory levels, ensuring stock availability and minimizing discrepancies.
- Utilized point-of-sale systems for efficient transaction processing and record-keeping.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cashier
Acme
Montclair, New Jersey
09.2023 - 04.2026
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Helped with purchases and signed customers up for rewards program.
- Collected payments and provided accurate change.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Server
Ruthies
Montclair, New Jersey
05.2023 - 07.2023
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Daycare Intern
YMCA Daycare
Montclair, New Jersey
05.2023 - 06.2023
- Conducted regular assessments of each child's development progress.
- Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
- Maintained safe play environment.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Cared for children in institutional settings.
- Instructed children in eating, resting and restroom habits.
Education
Psychology
Montclair State University
Montclair, NJ06.2027
Montclair High School
Montclair, NJ06.2023
Skills
- Payment Processing
- Customer Assistance
- Cash Register Operation
- Payment Collection
- POS Systems
- Loyalty Program Promotion
- Sales expertise
- Issue Resolution
- Written and verbal communication
- Credit and cash transactions
- Money Handling
- Customer service excellence
- Cash Management
- Product Recommendations
- Customer service
Affiliations
- Volunteer at the local Salvation Army Church
- Volunteer in local community events
Timeline
Sales Associate
Anthropologie
09.2025 - Current
Cashier
Acme
09.2023 - 04.2026
Server
Ruthies
05.2023 - 07.2023
Daycare Intern
YMCA Daycare
05.2023 - 06.2023
Montclair High School
Psychology
Montclair State University