Educated patients on treatment plans and preventive care measures to improve health outcomes.
Managed patient intake and triage processes to optimize workflow efficiency.
Sanitized, restocked, and organize exam rooms.
Managed prescription refills requests promptly resulting in better medication adherence among patients.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Increased patient satisfaction through compassionate communication and support.
Work on schedule adjustments to help improve wait time for patients.
Scribe for Dr Day during all patient appointments
Send out referrals to physicians and orthopedist outside of nor lea
Chart prep a week before for patient appointments. to help with time management
Assist physician during in office procedures
Float to assist in other departments when needed
Medical Assistant ACO
Nor Lea Hospital
12.2019 - 02.2023
Completing yearly medicare wellness visits via telehealth and in person, medication reconciliation, review past and present medical history. Administering vaccinations, and vitals. Scheduling, chart prepping, documenting weekly numbers into excel.
Social Services/Admissions Director
Lovington Healthcare
07.2019 - 11.2019
Coordinating admissions and discharges, depression and cognitive screenings. responsible for verifying financials prior to admissions.
Certified Nursing Assistant
White Sands Healthcare
08.2015 - 07.2019
Patient safety and care, daily documentation, and prioritizing patient care.
Assist in bathing, feeding, and changing residents.