Summary
Overview
Work History
Education
Skills
Timeline
Generic

Klarissa Pina

Eagle Pass,TX

Summary

Organized and dependable worker with very good work skills and strong drive to be successful in the job position. Able to mutitask and quick learner with a positive attitude and great mentality in the work area. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

CSR

Aspen Inc
08.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Finishing Technician

Durcon Inc.
05.2023 - 07.2023
  • Reviewed final aspects of finishing for compliance with established standards related to color, textures, metals, and finishing paint polish.
  • Repaired damaged items using different chemicals and tools which included quality products for customer specifications in a timely manner.


Cashier

McDonald's
11.2022 - 05.2023
  • Restocked and organized merchandise in front lanes which included stocking and maintaining a clean work area.
  • Greeted customers entering store and responded promptly to customer needs to have repeated customer service.

Shift Leader

Church's Chicken
01.2020 - 05.2022
  • Supervised employees and oversaw quality compliance with company standards for food and services which included maintaining food fresh and timely manner.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.

Education

Master of Science - Medical Field

Temple College
Temple, TX
06.2025

Certificate - Medical Billing & Coding

DeVry University
Texas
06.2016

Skills

  • Production Operations
  • Food Safety and Sanitation
  • Restaurant Operation
  • Package Shipment
  • POS Systems Operations
  • Microsoft Office

Timeline

CSR

Aspen Inc
08.2023 - Current

Finishing Technician

Durcon Inc.
05.2023 - 07.2023

Cashier

McDonald's
11.2022 - 05.2023

Shift Leader

Church's Chicken
01.2020 - 05.2022

Master of Science - Medical Field

Temple College

Certificate - Medical Billing & Coding

DeVry University
Klarissa Pina