Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Klaudja Daja

Philadelphia,PA

Summary

Motivated finance professional with over 1 year of experience as a Bank Teller and Personal Banker in Albania. Strong academic background with both Bachelor’s and Master’s degrees in Finance. Recognized for attention to detail, accuracy, and providing excellent customer service.Friendly and organized professional with expertise in welcoming clients,managing appointments and dedicated customer.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Bank Teller

Tirana Bank
03.2024 - 07.2025
  • Processed deposits, withdrawals, payments, and money transfers with precision and compliance.
  • Assisted customers with account inquiries and provided personalized banking solutions.
  • Balanced cash drawers daily and prepared accurate financial reports.
  • Promoted banking services and products to increase client engagement.

Personal Banker

Tirana Bank
03.2024 - 07.2025
  • Knowlwdge in banking product including loans , saving checking account ,credit cards,investment.
  • Meeting individual and branch sales target.
  • Cross-sell banking product and identify opportunities to grow client portofolios
  • Handling online banking ,account management and transactions .

Education

Master’s Degree - Finance

University of Tirana
Tirane,Albania
05-2024

Bachelor’s Degree - Finance

University of Tirana
Tirana , Albania
10-2022

Skills

  • Proficiency in Microsoft Office
  • Strong verbal and written communication with client and staff
  • Customer Service & Client Support
  • Financial Reporting & Documentation
  • Organization & Time Management

Languages

Albanian
Native or Bilingual
English
Professional Working

Certification

Accounting Training Program, Albanian Tax and Consulting (ATC), -Tirana, Albania ~ 02/2023 - 03/2023,

  • Practical Accounting in Business,
  • Finance 5.0 Program,
  • Balance Sheet Preparation & Financial Reporting,
  • Tax and Customs Legislation,
  • Online Declarations & Alpha Web Business

Timeline

Bank Teller

Tirana Bank
03.2024 - 07.2025

Personal Banker

Tirana Bank
03.2024 - 07.2025

Master’s Degree - Finance

University of Tirana

Bachelor’s Degree - Finance

University of Tirana
Klaudja Daja