Klaus Ferraz
North Miami Beach,FL
Summary
Dynamic sales professional with a proven track record at Wholefoods Market, excelling in sales strategy development and key account management. Successfully enhanced customer engagement and satisfaction through innovative initiatives, while training teams to achieve targets. Recognized for optimizing inventory management and driving revenue growth through effective promotional campaigns.
Sales professional with solid background in managing sales operations and achieving business objectives. Known for fostering team collaboration and delivering consistent results. Reliable and adaptable, with strong skills in sales strategy and customer relationship management.
Overview
14
14
years of professional experience
Work History
Assistant Manager of Sales
Wholefoods Market
03.2012 - Current
- Developed and implemented strategic sales initiatives to enhance customer engagement and satisfaction.
- Analyzed sales data to identify trends, optimizing inventory management and product placement.
- Trained and mentored team members on effective sales techniques and customer service standards.
- Collaborated with marketing teams to create promotional campaigns that drove store traffic and increased sales revenue.
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
- Conducted regular performance reviews with team members, identifying areas for improvement and guiding them towards professional development opportunities.
- Managed a team of sales representatives, providing training and guidance for successful sales strategies.
Education
Associate of Science - Psychology
Miami Dade College
North Miami Beach, FL01-2018
Skills
- Sales presentations
- Key account management
- Sales strategy development
- Target setting
Languages
English
Native or Bilingual
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Assistant Manager of Sales
Wholefoods Market
03.2012 - Current
Associate of Science - Psychology
Miami Dade College
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