KLAYTON BALNEK
Mocksville,NC
Summary
Skilled in automotive detailing and customer service, I consistently enhanced client satisfaction and efficiency at Gulf Coast Windows & Doors through meticulous work and effective communication. Leveraging hand tools. I improved service quality and productivity, showcasing a commitment to excellence and teamwork in challenging environments.
Experienced with intricate detailing tasks, ensuring vehicles meet high aesthetic standards. Utilizes specialized tools and techniques to enhance vehicle appearance and cleanliness. Knowledge of industry best practices and consistent track record of delivering superior results.
Professional with experience in vehicle detailing, prepared for this role. Skilled in cleaning, polishing, Ceramic coating, and maintaining vehicles to high standards, ensuring customer satisfaction. Strong focus on team collaboration and achieving results. Reliable, adaptable, and capable of meeting changing needs efficiently.
Overview
4
4
years of professional experience
Work History
Detailer
I Worked for Myself Doing Mobile Detailing
Cape Coral, FL, Fort Myers FL, Mocksville NC
07.2021 - Current
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Shined vehicle windows and windshields to remove water spots.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
Window and Door Installer
Gulf Coast Windows & Doors
Fort Myers, FL
04.2023 - 08.2024
- Enhanced overall job site appearance through diligent cleanup efforts after every completed installation project.
- Reduced installation errors by regularly attending training sessions, staying current on industry best practices, and sharing knowledge with team members.
- Improved customer satisfaction by providing efficient and accurate window and door installations.
- Maximized energy efficiency in homes by properly sealing windows and doors during installation, reducing drafts and lowering utility bills for clients.
- Reduced callbacks by meticulously measuring, cutting, and installing windows and doors to ensure a perfect fit.
- Enabled smoother project transitions by thoroughly documenting finished work and providing detailed reports to supervisors.
Personal Shopper
Walmart
Cape Coral, FL
02.2022 - 02.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Detailer
Downtowner Car Wash
Cape Coral, FL
07.2020 - 01.2022
- Washed cars and trucks daily for auto dealership.
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Demonstrated versatility by adapting quickly to new technologies or procedures introduced within the workplace environment.
- Washed, waxed, and buffed vehicle bodies for professional shine.
Education
High School Diploma -
Mariner High School
Cape Coral, FLSkills
- Customer service
- Safety procedures
- Automotive detailing
- Hand tools
- Polishing techniques
- Telephone etiquette
- Odor removal
- Glass treatment
- Engine cleaning
- Damage assessment
- Waxing techniques
- Vehicle restoration
- Surface preparation
OBJECTIVE
To work for a company where I can use my expertise skills and keen eye for car detailing.
Timeline
Window and Door Installer
Gulf Coast Windows & Doors
04.2023 - 08.2024
Personal Shopper
Walmart
02.2022 - 02.2023
Detailer
I Worked for Myself Doing Mobile Detailing
07.2021 - Current
Detailer
Downtowner Car Wash
07.2020 - 01.2022
High School Diploma -
Mariner High School