Summary
Work History
Education
Skills
Languages
Timeline
Generic

Kleyf Cordero Méndez

Hialeah,FL

Summary

Dynamic professional with a strong background in customer service at Mobil Gas Station, excelling in client relations and problem-solving. Proven ability to enhance customer satisfaction through effective communication and training. Skilled in data entry and Microsoft Excel, with a commitment to maintaining confidentiality and accuracy in all tasks.

Work History

Customer Service

Mobil Gas Station
  • Provided exceptional customer service, answering queries and offering recommendations.
  • Provided exceptional customer service to clients, responding to questions effectively.
  • Provided exceptional customer service, resolving complaints and answering queries promptly.
  • Developed customer service manual to standardize procedures across all departments.
  • Displayed very good communication and customer service skills.
  • Developed long-lasting client relationships by providing exceptional customer service.

Doctor

Calixto García Hospital
  • Diagnosed and treated patients suffering from chronic conditions.
  • Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
  • Increased patient satisfaction with thorough assessments, clear communication, and empathetic bedside manner.
  • Enhanced collaboration among healthcare team members for optimal patient care delivery.
  • Updated clinic's emergency response protocols, significantly improving response times and patient survival rates in critical situations.
  • Educated patients and families on health conditions to raise awareness.
  • Prescribed medications and therapies to improve patients' health and well-being.

Data Entry Clerk

J & C Autoelectric
  • Provided exceptional customer service, answering queries and offering recommendations.
  • Provided exceptional customer service to clients, responding to questions effectively.
  • Provided exceptional customer service, resolving complaints and answering queries promptly.
  • Developed customer service manual to standardize procedures across all departments.
  • Displayed very good communication and customer service skills.
  • Developed long-lasting client relationships by providing exceptional customer service.

Education

University - Doctor

Universidad De Ciencias Médicas De La Habana
La Habana
12.2022

Skills

  • Client relations and customer service
  • Dining customer service
  • Customer service aptitude
  • Customer service training
  • Data entry
  • Microsoft Word
  • Microsoft Excel
  • Accuracy and attention to detail
  • Fast typing speed
  • Customer Service-oriented
  • Independent worker
  • Problem-solving
  • Maintains confidentiality
  • Strong problem solver
  • Document scanning
  • Order processing

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Customer Service

Mobil Gas Station

Doctor

Calixto García Hospital

Data Entry Clerk

J & C Autoelectric

University - Doctor

Universidad De Ciencias Médicas De La Habana
Kleyf Cordero Méndez