Sara Ann Kling
Wenatchee,WA
Summary
Detail-oriented professional with a strong foundation in biology, data entry, customer service, and communication skills. Experienced with database management and administrative support with excellent organizational abilities and a solid understanding of computer systems. Committed to delivering high-quality results through meticulous attention to detail and proactive problem-solving strategies. A dedicated team player who is also capable of individual initiative with a commitment to continuous learning and growth
Overview
13
13
years of professional experience
Work History
Temporary Clerical Support
University of Missouri SOS Temporary Staffing
Columbia, MO
08.2017 - 02.2018
- Assisted multiple departments at University of Missouri and University Hospital with office tasks. Answered phone calls and welcomed visitors. Performed computer tasks including word processing, spreadsheet creation, and database management. Provided customer service and support. Adapted to various office roles with minimal notice.
Crew Member
Smiley Road McDonald's
Columbia, MO
08.2015 - 10.2016
- Assisted customers by taking orders and addressing inquiries. Supported front counter operations and drive-through service by accurately assembling food orders. Handled cash transactions and operated register and cash machine. Maintained cleanliness and stocked supplies as directed by management.
Peer Recovery Specialist
Recovery Innovations
Wenatchee, WA
01.2011 - 01.2013
- Assisted team in managing and supporting participants with mental illnesses and addictions in setting achievable goals. Facilitated discussions on understanding their conditions, coping strategies for symptoms, and enhancing daily living. Organized and conducted community classes on engaging topics such as games, nutrition, and self-empowerment. Handled company and state-required paperwork through computerized systems. Performed receptionist and clerical tasks including phone management, filing, photocopying, and utilizing Microsoft Word. Demonstrated ability to work independently and prioritize tasks effectively as caseload increased.
Office Support Staff II
University of Missouri
Columbia, MO
06.2005 - 05.2009
- Assisted in bioinformatics research on dementia by focusing on enzymatic pathways and biochemical reactions in living organisms. Contributed to the development of a biochemical database to serve as the foundation for future computer modeling. Aided in streamlining laboratory operations through management of clerical tasks such as mail sorting, phone handling, filing, photocopying, data entry, and source document verification, enhancing overall workflow.
Education
Bachelor of Science - Biology
University of Missouri
Columbia, Missouri, MO12-2005
Skills
- Multitasking
- Critical thinking
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Organization and time management skills
Accomplishments
- Top 20 percent on the Major Field Test in Biology, University of Missouri, Columbia
- Member Beta Beta Beta Honor's Society, Westminster College
Timeline
Temporary Clerical Support
University of Missouri SOS Temporary Staffing
08.2017 - 02.2018
Crew Member
Smiley Road McDonald's
08.2015 - 10.2016
Peer Recovery Specialist
Recovery Innovations
01.2011 - 01.2013
Office Support Staff II
University of Missouri
06.2005 - 05.2009
Bachelor of Science - Biology
University of Missouri