Kloe Furman
Oviedo,FL
Summary
Dynamic customer service professional excelling in customer relations and feedback incorporation. Adept at resolving issues swiftly while maintaining a positive atmosphere. Skilled in social media promotion and adaptable to diverse environments, ensuring high levels of client satisfaction and loyalty.
Overview
13
13
years of professional experience
Work History
Customer Service Agent
Delivery Dudes
02.2021 - 10.2022
- Utilized strong problem-solving skills to quickly identify and address customer issues.
- Maintained professionalism when interacting with customers, ensuring positive experiences.
- Demonstrated high level of attention to detail, organization and management of multiple tasks and projects simultaneously.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
Art Instructor/Cashier/Customer Service Representative
Picasso's Creative Workshop
01.2018 - 09.2019
- Facilitated and instructed group sessions and provided one-on-one support to customers and camp students.
- Prepared and gathered materials for detailed lesson plans.
- Worked well in a team setting, providing support and guidance.
- Consistently stocked and organized products while updating new and original inventory.
- Maintained a clean and organized environment.
Freelance Artist
Kloe Furman
01.2012 - Current
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Handled all client communications to build professional and long-lasting business relationships and bring in continuous work.
- Utilized social media platforms proactively to promote my personal brand.
Freelance Pet Sitter
Others
02.2013 - 11.2017
- Gave animals proper attention to promote secure environment in owner's absence.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Volunteered at multiple no kill animal shelters over long periods of time to gain optimum experience in caring for animals.
- Attended and participated in interactive dog training courses.
Education
Bachelor of Arts - Film BA
University of Central Florida
Orlando, FL12-2025
Associate of Arts - American And English Literature
Florida Atlantic University
Boca Raton, FL12.2021
Skills
- Experienced Customer Service Agent
- Suggestive Sales
- Adaptability and Flexibility
- Team player
- Time management
- Feedback Incorporation
- Attention to Detail
Timeline
Customer Service Agent
Delivery Dudes
02.2021 - 10.2022
Art Instructor/Cashier/Customer Service Representative
Picasso's Creative Workshop
01.2018 - 09.2019
Freelance Pet Sitter
Others
02.2013 - 11.2017
Freelance Artist
Kloe Furman
01.2012 - Current
Bachelor of Arts - Film BA
University of Central Florida
Associate of Arts - American And English Literature
Florida Atlantic University
Similar Profiles
Nicole DeCaroNicole DeCaro
Live Chat Agent at Delivery DudesLive Chat Agent at Delivery Dudes
Christopher HarrisChristopher Harris
Business Development Manager at Delivery DudesBusiness Development Manager at Delivery Dudes
Priyanshi MathurPriyanshi Mathur
Quality Assurance Engineer at Food Dudes DeliveryQuality Assurance Engineer at Food Dudes Delivery
Lisa EisenbergLisa Eisenberg
Principle Consultant at LE ConsultingPrinciple Consultant at LE Consulting
SAVANNAH FIGLERSAVANNAH FIGLER
Staff Assistant at City of Altamonte SpringsStaff Assistant at City of Altamonte Springs