KLOE REID
Greensboro,NC
Summary
Motivated and professional worker with a solid track record of delivering quality work. Over five years of experience in customer service, cash handling, and sales. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Assistant Merchandiser / Floor Staff
Victoria's Secret
Greensboro, NC
06.2024 - Current
- Conduct financial transactions and handle customer payments with accuracy and efficiency.
- Deliver exceptional customer service and resolve issues in a timely, professional manner.
- Execute corporate floorset guidelines and maintain visual merchandising standards.
- Promote customer loyalty through credit card enrollment and store membership registration.
Supervisor
Barnes & Noble College
Greensboro, NC
12.2022 - 08.2023
- Resolved customer concerns in person, by phone, and via email.
- Managed day-to-day financial operations, including register balancing and invoicing.
- Supported team in achieving store goals and improving the customer experience.
Crew Trainer
McDonald's
Greensboro, NC
06.2020 - 08.2022
- Trained and onboarded new employees; monitored performance, and provided feedback.
- Handled transactions and maintained responsibility for register accuracy.
- Resolved customer issues and ensured service quality in a high-volume environment.
Office Assistant
ReViz Sewing Studio
Greensboro, NC
01.2019 - 01.2020
- Scheduled appointments, managed client records, and maintained communications.
- Packaged and shipped orders, providing timely updates to customers via phone/email.
Education
Bachelor of Science - Business Information Technology
North Carolina A&T State University
Greensboro, NC05-2026
High School Diploma -
Southeast Guilford High School
Greensboro, NC06-2021
Skills
- Cash Handling and POS Operation
- Customer service and conflict resolution
- Verbal and written communication
- Sales strategy and upselling
- Microsoft Office Suite (Word, Excel, PowerPoint), CAD and AWS software
- Data Entry and Multi-Line Phone Systems
Timeline
Assistant Merchandiser / Floor Staff
Victoria's Secret
06.2024 - Current
Supervisor
Barnes & Noble College
12.2022 - 08.2023
Crew Trainer
McDonald's
06.2020 - 08.2022
Office Assistant
ReViz Sewing Studio
01.2019 - 01.2020
Bachelor of Science - Business Information Technology
North Carolina A&T State University
High School Diploma -
Southeast Guilford High School
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