Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Kloey Conway

Hubert,NC

Summary

Offering friendly and professional demeanor, with willingness to learn and grow in hospitality environment. Brings ability to quickly grasp restaurant operations and deliver high-quality service. Ready to use and develop strong communication and multitasking skills.

Overview

2
2
years of professional experience

Work History

Waitress

Michaelangelo's Restaurant
07.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.

Waitress

Hwy 55 Burgers Shakes & Fries
04.2023 - 11.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Education

Senior Year of Highschool -

Swansboro Highschool
Swansboro, NC
06-2025

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Order taking
  • Cash handling
  • Safe food handling
  • Handling complaints
  • Menu recommendations
  • Accurate money handling
  • Active listening
  • Supply restocking

Timeline

Waitress

Michaelangelo's Restaurant
07.2024 - Current

Waitress

Hwy 55 Burgers Shakes & Fries
04.2023 - 11.2023

Senior Year of Highschool -

Swansboro Highschool

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Kloey Conway