Kloey M Dixon
Gillette,WY
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Youth Services position.
Overview
6
6
years of professional experience
Work History
Bar Supervisor/Bartender
Jack Rose Social Club
11.2024 - 08.2026
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior staff on cocktail preparation and customer service excellence.
- Streamlined inventory management processes, optimizing stock levels and minimizing waste.
- Fostered positive team environment through effective communication and conflict resolution.
- Cultivated a positive team environment through effective communication and conflict resolution strategies.
- Resolved customer complaints promptly, improving guest satisfaction and loyalty.
Server & Hostess
Let It Fly
10.2024 - 11.2024
- Delivered exceptional customer service in high-pressure environments, enhancing guest satisfaction and loyalty.
- Coordinated with kitchen staff to ensure timely delivery of food, enhancing overall guest experience.
- Oversaw cash handling processes, maintaining accuracy in transactions and ensuring balanced end-of-shift reports.
- Developed table turnover strategies, optimizing seating arrangements to maximize guest capacity during peak hours.
Server
Olive Garden
05.2024 - 10.2024
- Provided exceptional customer service, ensuring guest satisfaction with every dining experience.
- Managed multiple tables, prioritizing tasks to optimize service flow.
- Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
- Implemented feedback mechanisms to collect guest suggestions for service improvements.
Barista
The Local
01.2023 - 04.2024
- Delivered exceptional customer service, personalizing interactions and recommendations to enhance guest experiences.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new employees on coffee, tea, and merchandise, fostering product knowledge and service skills.
Receptionist
Lubnau Law
11.2021 - 08.2022
- Organized legal filing system to improve accessibility and retrieval of documents.
- Answered phone promptly and directed incoming calls to the correct offices.
- Interviewed and communicated with clients via phone or email to gather information and provide timely updates.
- Organized legal filing system to maximize efficiency.
- Created an efficient filing system by sorting legal documents for easy retrieval., filing and case materials in clear, orderly systems.
- Performed legal and general research, drafting memoranda, and correspondence.
- Researched statutes, decisions, legal articles, and codes.
- Managed phone communications by answering calls and directing them to appropriate departments. promptly and directed incoming calls to the correct offices.
COVID-19 Screener
Envy Salon
05.2020 - 09.2020
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Provided COVID-19 FAQs and educational material to patrons and employees.
Education
Cosmetology -
Stewart School
Sioux Falls, SD06-2025
High School Diploma -
Westwood High School
Gillette, WY05-2022
Skills
- Digital literacy
- Collaborative planning
- Problem-solving skills
- Strong oral and written communication skills
- Works well independently
- Friendly
Timeline
Bar Supervisor/Bartender
Jack Rose Social Club
11.2024 - 08.2026
Server & Hostess
Let It Fly
10.2024 - 11.2024
Server
Olive Garden
05.2024 - 10.2024
Barista
The Local
01.2023 - 04.2024
Receptionist
Lubnau Law
11.2021 - 08.2022
COVID-19 Screener
Envy Salon
05.2020 - 09.2020
Cosmetology -
Stewart School
High School Diploma -
Westwood High School