Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kloie Hall

Kloie Hall

Dover,DE

Summary

Dynamic and dedicated with professional experience as a Restaurant Hostess at Applebee's Grill + Bar. Neighborhood Expert in customer service and strong multitasking, enhancing guest satisfaction through prompt seating and effective communication. Known for fostering a positive atmosphere and collaborating with team members to ensure seamless operations during peak hours.

Overview

5
5
years of professional experience

Work History

Restaurant Hostess/ Carside

Applebee's Grill + Bar
03.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.

Babysitter

Myself
08.2020 - 09.2024
  • Played games, cooked for young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Education

No Degree - 3.3 GPA

Caesar Rodney High School
Camden, DE

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Positive atmosphere
  • Big smile
  • Clean environment

Accomplishments

I’ve received a certificate for completing JRP virtual online course’s for Acting and Modeling and have been on Homecoming court for 3 years in a row!

Timeline

Restaurant Hostess/ Carside

Applebee's Grill + Bar
03.2024 - Current

Babysitter

Myself
08.2020 - 09.2024

No Degree - 3.3 GPA

Caesar Rodney High School

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