Leslie Chang
Fresno,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Hostess/Carside Specialist
Applebee’s
Fresno
09.2023 - Current
- Welcome the oncoming customers with a smile and respectful tone.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Taking orders through the phone and putting them into our POS system correctly.
- Provided excellent customer service by anticipating customer needs.
- Checked identification of customers prior to serving alcoholic beverages.
- Balanced cash drawers at the end of each shift.
Housekeeper
Horizon Health & Subacute Center
09.2022 - 06.2023
- Gather cart with essential cleaning supplies and utensils needed to clean assigned station.
- Followed safety procedures when handling hazardous materials.
- Changed bed linens and towels, tidied up rooms.
- Clean the room thoroughly within a timely manner.
- Restock the cart for the next shift and lock it.
Retail Sales Associate
Aeropostale
Fresno, CA
10.2019 - 03.2020
- Greet customers with a warm welcome as you advise them on the discounts and sales that the store has set for that promotion.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Offered suggestions for additional items that may be of interest to customers.
- Maintain store floor to always look presentable by organizing store items.
Education
Business Administration
Fresno City College
Fresno, CA06.2024
Fresno High School
Fresno, CA06.2021
Sunnyside High School
Fresno, CA06.2019
Skills
- Microsoft Word
- Excel
- PowerPoint
- Money Handling
- Customer Service
- Suggestive Selling
- Cash Register Operation
Accomplishments
- Vice President of class year from 2015-2020.
- W.E.B leader 2014-2016.
- An acceptance letter to CBS AVID.
- Most improved for CBS AVID awards.
- English academic award.
- Link Crew Leader 2019-2020
Volunteer Experience
- Central Community Food Bank.
- 8th grade staff car wash.
- Sunnyside 2019 prom.
- Diversity Assembly.
- Alex's Lemonade Stand Foundation for Childhood Cancer carshow.
Hobbies and Interests
- Leadership
- Art
- Exercise
- Typing
- Journaling
References
- Debra.Hawkins2@fresnounified.org
- Jose.Garza@fresnounified.org
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Hostess/Carside Specialist
Applebee’s
09.2023 - Current
Housekeeper
Horizon Health & Subacute Center
09.2022 - 06.2023
Retail Sales Associate
Aeropostale
10.2019 - 03.2020
Business Administration
Fresno City College
Fresno High School
Sunnyside High School
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