K M Nobin
Saint Albans,NY
Summary
Proven track record in enhancing customer satisfaction and driving brand awareness, notably at Costco. Expert in digital marketing and customer service, I've successfully managed cross-functional teams and fostered strong client relationships. Achievements include leading targeted marketing campaigns and maintaining impeccable driving records, demonstrating both strategic and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Driver
Co-op Taxi
08.2017 - 06.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Assistant Marketing Manager
Costco
01.2019 - 01.2021
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
- Enhanced customer engagement with targeted social media efforts and email marketing strategies.
- Completed projects on-time and under-budget by collaborating with sales, technical and customer relations departments.
- Established strong relationships with key industry influencers, securing valuable partnerships for co-marketing opportunities.
Driver
Beck Taxi
05.2013 - 07.2017
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Education
Associate of Arts - Community Support
Humber College
Ontario, CA09.2019
High School Diploma -
Centennial College
Ontario, CA04.2019
High School Diploma -
Driving School
Ontario, CA01.2017
Emergency First Aid/ CPR
Active Canadian Emergency Training
Ontario, CA02.2014
Bachelor of Science - Social Science
Feni Government College
Feni, Bangladesh02.1998
High School Diploma -
Feni Computer Technical Institutes
Feni, Bangladesh06.1993
Skills
- Digital Marketing
- Social Media Marketing
- Staff Management
- Customer Relationship Management (CRM)
- Project Management
- CRM Management
- Marketing Analytics
- Sales Support
- Time Management
- Customer Service
- Valid Driver's License
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- Flexible Schedule
- City and non-city driving
Timeline
Assistant Marketing Manager
Costco
01.2019 - 01.2021
Driver
Co-op Taxi
08.2017 - 06.2023
Driver
Beck Taxi
05.2013 - 07.2017
Associate of Arts - Community Support
Humber College
High School Diploma -
Centennial College
High School Diploma -
Driving School
Emergency First Aid/ CPR
Active Canadian Emergency Training
Bachelor of Science - Social Science
Feni Government College
High School Diploma -
Feni Computer Technical Institutes
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