Kneka DeWindt
Security officer
Stone Mountain,Georgia
Summary
Proven Security Officer with a track record of enhancing safety and customer satisfaction at MASTER SECURITY. Skilled in incident reporting and fostering positive relationships, demonstrated through effective risk assessment and exceptional service. Achieved significant improvements in facility security protocols, leveraging both report writing expertise and interpersonal skills to maintain a secure, welcoming environment. Skilled [Job Title] offering over [Number] years of experience in security. Highly experienced in de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed circuit feeds. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
11
11
years of professional experience
Work History
Security Officer
MASTER SECURITY
03.2017 - 04.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Meat Wrapper
FOOD DEPOT
03.2016 - 03.2018
- Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
- Supported cross-functional team efforts by assisting with tasks in other departments as needed, contributing to overall store success.
- Collaborated with other team members to ensure a smooth workflow within the department during peak times.
- Protected consumers by consistently following food handling and safety guidelines.
- Enhanced overall customer satisfaction by providing prompt and accurate meat wrapping services.
- Replenished cases through shifts to maintain consistent sales.
- Increased productivity by regularly maintaining equipment, reducing downtime due to malfunctions or repairs.
- Conducted regular inspections of products for quality assurance purposes, removing any items that did not meet standards from display cases promptly.
Sales Clerk
Family Dollar
03.2013 - 03.2016
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
High School Diploma -
IVANNA EUDORA KEAN HIGH
1&2 ESTATE NAZARETH,RED HOOK, ST.THOMAS,USVI,0080205.1994
Skills
- Incident Reporting
- Security Guard License
- General security
- Customer Service
- Food Safety Regulations
- Workplace Cleanliness
- Maintaining Order
- Honest and Dependable
- Reliable and Responsible
Timeline
Security Officer
MASTER SECURITY
03.2017 - 04.2024
Meat Wrapper
FOOD DEPOT
03.2016 - 03.2018
Sales Clerk
Family Dollar
03.2013 - 03.2016
High School Diploma -
IVANNA EUDORA KEAN HIGH
Similar Profiles
Michael DolchMichael Dolch
Account Manager at Master SecurityAccount Manager at Master Security
Tyler MooreTyler Moore
Armed Special Police Officer at Master SecurityArmed Special Police Officer at Master Security
Brittany JonesBrittany Jones
Recruiter/ Credentialing/Onboarding Specialist at Master SecurityRecruiter/ Credentialing/Onboarding Specialist at Master Security