Verified
This profile is verified using an email address.
Knox Chynoweth
Pharmacy Benefit Manager
Pittsburgh,PA
Work Preference
Summary
Detail-oriented professional specializing in claims processing and drug therapy management. Proven ability to enhance communication between patients and pharmacists, ensuring efficient benefit implementation and plan design coordination.
Overview
1
1
Language
9
9
years of professional experience
Work History
Pharmacy Benefit Manager
CVS Caremark
Monroeville, Pennsylvania
10.2023 - Current
- Managed pharmacy benefit claims processing for diverse client accounts.
- Reviewed patient medication histories to optimize drug therapy management.
- Supported implementation of new pharmacy benefit initiatives and updates.
- Coordinated communications between participating pharmacies, insurers, employers and members regarding plan design changes or updates.
- Facilitated communication between patients and pharmacists regarding prescriptions.
Mortgage Reporter
Factual Data
Robinson, PA
12.2020 - 04.2021
- Provided excellent follow-through with borrowers, loan processors and management through all
phases of the underwriting process - Delivered exceptional customer service during the reporting process
- Provided excellent follow-through with borrowers, loan processors and management through all phases of the underwriting process
- Documented detailed notations during high-pressure deadline situations
Print and Marketing Supervisor
Staples
Robinson, PA
01.2019 - 10.2020
- Trained team of five while in a direct supervisory role
- Identified and pursued business development opportunities to enhance service offerings
- Managed order funnel for email, online, walk-up, and phone requests, streamlining customer engagement
- Delivered exceptional customer service and upheld product quality standards
- Adapted quickly to fast-paced work environment, ensuring smooth operations
Intern/Junior Graphic Designer
Max Payne Graphics
California, PA
05.2017 - 10.2019
- Worked directly with clientele and higher management to deliver design solutions.
- Met all deadlines while ensuring quality checks were approved by clientele during consultations.
- Collaborated effectively in solo and team settings to finalize design projects.
- Acquired advanced, critical eye for all things art and design and applied appropriately to workflow.
Education
Associate's Degree - General Studies
California University of Pennsylvania
California, PA06-2018
Associate of Arts - Graphic Communications
Community College of Allegheny County
Pittsburgh, PA06-2016
Certificate - Graphic Design
Community College of Allegheny County
Pittsburgh, PA06-2014
High School Diploma -
Burgettstown Middle/High School
Burgettstown, PA06-2012
Skills
- Claims processing
- Drug therapy management
- Medication therapy management
- Drug utilization review
- Pharmacy benefit design
- Benefit implementation
- Plan design coordination
- Pharmacy network management
- Pharmacy communication
- Compliance management
- Healthcare analytics
- Data analysis
- Data collection
- Workflow optimization
- Quality assurance
- Customer relationship management
- Open enrollment coordination
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Open enrollment coordination
Languages
English
Native/ Bilingual
Timeline
Pharmacy Benefit Manager
CVS Caremark
10.2023 - Current
Mortgage Reporter
Factual Data
12.2020 - 04.2021
Print and Marketing Supervisor
Staples
01.2019 - 10.2020
Intern/Junior Graphic Designer
Max Payne Graphics
05.2017 - 10.2019
Associate's Degree - General Studies
California University of Pennsylvania
Associate of Arts - Graphic Communications
Community College of Allegheny County
Certificate - Graphic Design
Community College of Allegheny County
High School Diploma -
Burgettstown Middle/High School