KOBE PETERS
GREELEY,IA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
MANAGER
McDonald's
Dyersville, IA
08.2022 - Current
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Delegated work to staff, setting priorities and goals.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Fast Food Crew Trainer
Mcdonalds
DYERSVILLED, Iowa
10.2020 - 08.2022
- Tracked inventory levels of supplies needed for daily operations.
- Explained goals and expectations required of trainees.
- Maintained a safe working environment by enforcing safety rules and regulations.
- Assisted in resolving customer complaints quickly and efficiently.
- Mentored new hires on proper cash handling methods, food preparation standards, product knowledge, customer service protocols.
Education
Some College (No Degree) - Business Management
Kirkwood Community College
Cedar Rapids, IASkills
- Employee training
- Regulatory compliance
- Leadership skills
- Effective communication
- Staff management
- Inventory management
- Verbal and written communication
- Customer service
References
References available upon request.
Timeline
MANAGER
McDonald's
08.2022 - Current
Fast Food Crew Trainer
Mcdonalds
10.2020 - 08.2022
Some College (No Degree) - Business Management
Kirkwood Community College