Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HVAC position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Trainer
Chick-fil-A
05.2023 - Current
Coached employees on best practices, providing constructive feedback to support their professional growth.
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Recruited and trained new members of guest service team.
Cashier Trainer
Kroger's Grocery
01.2021 - 05.2022
Trained new employees by providing knowledge of specific store tasks, policies and goals.
Improved communication between cashiers and other departments, fostering a more cohesive store environment.
Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
Helped customers complete purchases, locate items, and join reward programs.
Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
Operated POS system to complete cash, credit and check transactions.
Increased overall customer satisfaction with efficient and friendly checkout experiences through continuous monitoring and feedback sessions for cashiers.