Summary
Overview
Work History
Education
Skills
Timeline
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Kobe Wiggins

Dallas Metro Area,TX

Summary

Dynamic professional with experience at Amazon, excelling in customer service and analytical problem solving. Proven track record in enhancing satisfaction through effective solutions and advanced technology utilization. Skilled in Microsoft Office and process facilitation, consistently maintaining high product standards while optimizing workflow and communication.

Overview

2
2
years of professional experience

Work History

Locker Hub Associate

Amazon
08.2023 - Current
  • Identify and resolve customer issues by implementing effective solutions to enhance satisfaction and streamline service.
  • Utilize advanced technologies, such as scanners and computer systems, to accurately track customer packages and maintain up-to-date records.
  • Organize merchandise displays, facilitating better product accessibility.
  • Provide exceptional customer service to meet and exceed customer expectations.

Sortation Center Associate

Amazon
01.2023 - 05.2023
  • Efficiently received up to 20,000 packages within four hours, and organized boxes from the conveyor belt, creating structured and accessible stacks for optimal workflow.
  • Safely operated pallet jacks to transport products throughout the warehouse, contributing to smooth and efficient operations.
  • Utilized scanning technology to accurately sort packages into designated areas, enhancing productivity and accuracy.
  • Conducted thorough quality inspections of each box to maintain high product standards.

Education

BBA - Business Management

Texas Tech University
Lubbock, TX
08-2025

Associate of Arts - General Business

Collin College
Wylie, TX
05-2023

Skills

  • Analytical Problem Solving
  • Customer Service Excellence
  • Microsoft Office
  • Process Facilitation
  • Effective Communication

Timeline

Locker Hub Associate

Amazon
08.2023 - Current

Sortation Center Associate

Amazon
01.2023 - 05.2023

BBA - Business Management

Texas Tech University

Associate of Arts - General Business

Collin College

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Kobe Wiggins