Summary
Overview
Work History
Education
Skills
Timeline
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Clyde Jackson

Long Beach,CA

Summary

  • Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Organized warehouse team member productive in high-volume environments. Reliable in maintaining accurate inventory records and optimized storage spaces. Skillfully troubleshoots and maintains material handling equipment. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Locker Customer Service Associate

Amazon
Long Beach, CA
02.2024 - Current
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Resolved customer inquiries in a timely manner.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Answered phone calls from customers promptly and courteously.
  • Kept work area neat, clean, and well-stocked at all times.

Front End Associate

Costco
Signal Hill
11.2024 - 12.2024
  • Bagged or packaged purchases and wrapped gifts.
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Assisted in organizing merchandise displays on the sales floor.
  • Engaged with customers to ensure a positive shopping experience.

Delivery Associate

Amazon
Torrance, CA
11.2022 - 01.2024
  • Loaded delivery truck with company products according to the daily route plan.
  • Maintained accurate logbook of deliveries and pick-ups.
  • Organized warehouse space for efficient storage of products.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Transported goods to designated areas within the warehouse facility.
  • Used pallet jacks to move items to and from warehouse locations.

Restaurant Team Member

Hibachi-San
Long Beach, CA
11.2019 - 03.2020
  • Assisted in taking customer orders and providing recommendations.
  • Provided quality customer service with a friendly attitude.
  • Ensured all dishes were prepared according to restaurant standards.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.

Education

High School Diploma -

Woodrow Wilson High School
Long Beach, CA
06-2018

Some College (No Degree) - Business Marketing

Long Beach City College
Long Beach, CA

Some College (No Degree) - Cybersecurity

Cerritos College
Norwalk, CA

Skills

  • Inbound and Outbound Calling
  • Customer Support
  • Point of sale systems
  • Team Collaboration
  • MS Office proficiency
  • Problem Resolution
  • Customer service experience
  • Attentive and Observant
  • Attentive to Detail
  • Attentive to People
  • PPE use
  • Team building
  • Dependable and Responsible
  • Analytical and Critical Thinking
  • Multitasking
  • Organizational Skills
  • Verbal Communication
  • Time Management
  • Flexible and Adaptable

Timeline

Front End Associate

Costco
11.2024 - 12.2024

Locker Customer Service Associate

Amazon
02.2024 - Current

Delivery Associate

Amazon
11.2022 - 01.2024

Restaurant Team Member

Hibachi-San
11.2019 - 03.2020

High School Diploma -

Woodrow Wilson High School

Some College (No Degree) - Business Marketing

Long Beach City College

Some College (No Degree) - Cybersecurity

Cerritos College

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Clyde Jackson