Kobe Willoughby
Garland
Summary
Dynamic professional with over 8 years of work including restaurant, warehouse, roofing, landscaping, and general manager at a coffee shop complemented a year of partner driving pickup trucks. Proven track record in enhancing guest satisfaction and optimizing service flow through effective collaboration and exceptional customer service skills. Strong abilities in packaging, shipping, food handling, and production underscore a commitment to conflict resolution and time management. Adaptable and dedicated, thriving in high-pressure environments while consistently delivering results.
Overview
8
8
years of professional experience
Work History
Manager
Kahawa 4110
Garland, TX
10.2025 - Current
- Led operational strategies to enhance workflow efficiency and service delivery.
- Developed training programs for staff, fostering skill development and team cohesion.
- Implemented quality control measures, ensuring product consistency and customer satisfaction.
- Analyzed sales data to identify trends, informing strategic decision-making processes.
- Coordinated inventory management practices, optimizing stock levels and reducing waste.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Restaurant Server
Carbone Dallas
Dallas
11.2022 - Current
- Serve guests efficiently, enhancing dining satisfaction.
- Handle high-volume service with precision, ensuring smooth operations during peak hours.
- Collaborate with team to optimize workflow, contributing to a cohesive and supportive environment.
- Manage customer requests promptly, resolving issues to maintain a positive dining experience.
- Upsell menu items effectively, boosting sales and contributing to restaurant revenue growth.
- Coordinate seamlessly with kitchen staff and support team to optimize service flow, reduce wait times and enhance guest satisfaction.
Packaging and Shipping
Atrium Windows & Doors
Dallas, TX
09.2021 - 02.2023
- Packaged thousands of windows daily, ensuring timely delivery and aligning with priorities.
- Prepared fragile materials for shipment, enhancing speed and accuracy.
- Collaborated on assembly line to meet deadlines, boosting team efficiency.
- Volunteered 25+ overtime hours, surpassing targets and showing commitment.
- Analyzed workflows to identify bottlenecks, improving shipment preparation time.
- Helped box truckers with offsite and warehouse assignments.
Roofing
Greenleaf
Plano, TX
10.2018 - 12.2019
- Contributed to multiple group projects requiring high levels of communication.
- Self-contracted at Greenleaf to solicit a variety of business projects.
- Landscaped on small-scale yards quickly and efficiently.
- Restored gutters, fences, and roofs with precision.
Education
High School Diploma -
Winfree Academy
01-2018
Skills
- Customer Service (Experienced)
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Collaboration
- Time Management (Skillful)
- Conflict Resolution
- Adaptability (Experienced)
- Multitasking
- Packaging (Experienced)
- Shipping
- Roofing (Skillful)
- Landscaping (Beginner)
- Problem Solving
- Project Management
- Inventory Management
- Sales Strategy
- Truck driving (Skillful)
- Customer service
- Decision-making
- Verbal and written communication
- Goal setting
- Project management
- Strategic planning
- Operations management
- Work prioritization
- Inventory management
- Shift scheduling
Timeline
Manager
Kahawa 4110
10.2025 - Current
Restaurant Server
Carbone Dallas
11.2022 - Current
Packaging and Shipping
Atrium Windows & Doors
09.2021 - 02.2023
Roofing
Greenleaf
10.2018 - 12.2019
High School Diploma -
Winfree Academy