Kobey Ruppert
Leland,USA
Summary
Results-driven and detail-oriented small business operator with a robust background in customer relations and the automotive industry. Extensive experience in service and parts management provides a strong foundation for collaboration with body shops, dealerships, and individual clients. Proven track record in automotive interior repair demonstrates exceptional problem-solving abilities, consistently delivering high-quality repairs while maintaining rigorous standards. Eager to leverage expertise and passion for growth in new opportunities.
Overview
28
28
years of professional experience
Work History
Owner
Color Tek Inc.
Mechanicsville, MD
10.2007 - 12.2025
- Oversaw daily operations for customer service, inventory management, and marketing initiatives.
- Ensured exceptional customer service and satisfaction standards were consistently met.
- Demonstrated continuous improvement and a growth mindset.
- Identified issues with customer inventory and provided solutions.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Service Manager
Ken Dixon Automotive
Waldorf, MD
10.1997 - 10.2007
- Communicated with customers in person and by phone to promote issue resolution and excellent customer service.
- Delegated tasks to employees to effectively complete projects.
- Provided exceptional customer service to ensure satisfaction and loyalty.
- Utilized problem solving skills to address challenges that arose during daily operations.
- Cultivated rapport with clients to build loyalty.
- Maintained building and facilities ensuring safe and productive work space.
- Oversaw service department operations to ensure optimal efficiency and customer satisfaction.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
York College of Pennsylvania
York, PA, USSkills
- Small business operations
- Customer service expertise
- Effective relationship management
- Employee supervision
- Effective problem resolution
- Self-driven initiative
Timeline
Owner
Color Tek Inc.
10.2007 - 12.2025
Service Manager
Ken Dixon Automotive
10.1997 - 10.2007
York College of Pennsylvania
ADDITIONAL INFORMATION
. I learn fast, work hard and am looking forward to being a part of a team.