Summary
Overview
Work History
Education
Skills
Timeline
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Kobie Boome

Texas City,TX

Summary

Dynamic and results-driven professional with extensive experience at Raising Cane's Restaurants, excelling in employee training and customer service. Proven ability to enhance team performance through effective coaching and mentoring, while ensuring compliance with food safety standards. Skilled in cash handling and fostering a collaborative work environment to drive customer satisfaction.

Overview

6
6
years of professional experience

Work History

Crew Trainer

Raising Cane's Restaurants
09.2024 - 05.2025
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
  • Documented training and progress on database to enable tracking history and maintain accurate records.
  • Monitored and evaluated performance of crew members, providing constructive feedback to facilitate growth.
  • Streamlined onboarding process for new hires, reducing time to full productivity.
  • Provided coaching and mentoring to employees.
  • Trained and mentored 12 new personnel hired to fulfill various roles.

Server

Kelley’s Country Cookin
10.2020 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Crew Member

Raising Cane's Restaurants
07.2024 - 05.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Assisted other team members to achieve goals.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.

Cashier

Kelley’s Country Cookin
09.2022 - 07.2024
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Lifeguard

Barefoot
05.2021 - 10.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Promoted water safety awareness with educational presentations to community groups.
  • Administered first aid and CPR, ensuring rapid response to accidents.

Server

Jypsy Joint
05.2019 - 03.2020
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Cashier

Jypsy Joint
02.2019 - 03.2020
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Education

Texas City High School
Texas City, TX
2018

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Workplace safety
  • Safe food handling
  • Coaching and mentoring
  • POS systems

Timeline

Crew Trainer

Raising Cane's Restaurants
09.2024 - 05.2025

Crew Member

Raising Cane's Restaurants
07.2024 - 05.2025

Cashier

Kelley’s Country Cookin
09.2022 - 07.2024

Lifeguard

Barefoot
05.2021 - 10.2021

Server

Kelley’s Country Cookin
10.2020 - 07.2024

Server

Jypsy Joint
05.2019 - 03.2020

Cashier

Jypsy Joint
02.2019 - 03.2020

Texas City High School

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