Koby Franklin
Amarillo
Summary
Results-driven and customer-focused equipment specialist with 3+ years of sales and rental experience. Skilled in building strong client relationships, identifying needs, and delivering solutions that drive repeat business and customer satisfaction. Adept at managing time-sensitive workflows, solving problems, and supporting both inside and outside sales operations to exceed company goals.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
Rabern Rentals
Hereford
01.2023 - Current
- Promoted from Yard Attendant to Inside Sales within 6 months.
- Partnered with store manager to optimize daily operations and maximize rental efficiency.
- Built and maintained long-term customer relationships, expanding the client base.
- Supported new customer acquisition through relationship building and responsive service.
Yard Attendant
Rabern Rentals
Hereford
07.2022 - 01.2023
- Ensured equipment readiness and efficient workflow to support customer satisfaction.
- Maintained safety standards and streamlined processes for faster turnaround times.
Service Technician & Sales Support
Discount Tire
Amarillo
07.2021 - 07.2022
- Increased efficiency of service bays, reducing customer wait times.
- Transitioned into front-end sales, providing customers with tailored, cost-effective solutions.
- Strengthened customer loyalty by balancing safety, affordability, and efficiency.
Sales Representative
Coulter Gardens
Amarillo
05.2016 - 07.2021
- Specialized in sales of lawn and garden chemicals, advising customers on product solutions.
- Developed long-term relationships with repeat customers.
- Consistently increased monthly sales through personalized service and needs analysis.
Education
High School Diploma -
Randall High School
Amarillo, TX01.2020
Civil Engineering, Business Management
Amarillo College
Amarillo, TXSkills
- Sales & Negotiation
- Customer Relationship Management
- Strategic Planning & Time Management
- Communication & Active Listening
- Problem Solving & Conflict Resolution
- Equipment Rental Knowledge
- Workflow Efficiency & Team Collaboration
Timeline
Inside Sales Representative
Rabern Rentals
01.2023 - Current
Yard Attendant
Rabern Rentals
07.2022 - 01.2023
Service Technician & Sales Support
Discount Tire
07.2021 - 07.2022
Sales Representative
Coulter Gardens
05.2016 - 07.2021
High School Diploma -
Randall High School
Civil Engineering, Business Management
Amarillo College