Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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NICOLE KAYE

Los Angeles,CA

Summary

Dynamic sales professional with a proven track record at Veolia North America, enhancing client relationships and driving sales growth in environmental services. Expert in CRM software and client relationship management, I excel in strategic cold calling and delivering high-quality client assistance. Demonstrated success in negotiating and leveraging product knowledge for impactful sales achievements.

Overview

8
8
years of professional experience

Work History

Inside Sales Representative

Veolia North America
Los Angeles, CA
05.2023 - Current
  • Develop and maintain relationships with clients to drive sales growth in environmental services
  • Manage client accounts, providing tailored solutions to meet regulatory and sustainability needs
  • Collaborate cross-functionally with sales and operations teams to optimize service offerings
  • Utilize CRM software to track sales activities and customer interactions

Environmental Specialist I & II

Veolia North America
Boston, MA
02.2021 - 05.2023
  • Managed hazardous waste disposal, chemical safety, and laboratory relocations for biotech and pharmaceutical clients
  • Provided regulatory guidance and conducted health and safety inspections to ensure compliance
  • Built strong client relationships while overseeing large-scale inventory and disposal projects

Hostess / Food Runner

Sarma
Somerville, MA
09.2019 - 03.2020
  • Delivered exceptional customer service in a fast-paced, award-winning restaurant
  • Maintained an in-depth knowledge of menu items and promotions to drive sales
  • Managed reservations and coordinated with kitchen staff to accommodate guest preferences

Customer Service Associate

Garcia's Tobacco Shop
Burlington, VT
07.2017 - 08.2019
  • Provided tailored recommendations and education on premium tobacco products
  • Managed inventory, reordering, and merchandising to maximize sales
  • Ensured compliance with age restrictions and safety regulations

Education

B.S. - Environmental Science, Climate Change, Geospatial Technologies (GIS)

University of Vermont
01.2019

Skills

  • Client Relationship Management
  • Sales & Negotiation
  • Effective Oral and Written Communication
  • CRM and Sales Software Proficiency
  • Lead Generation
  • Product Knowledge
  • Highly creative and Detail-Oriented
  • Effective Promotional Selling
  • Strategic Cold Calling Skills
  • High-Quality Client Assistance

Hobbies and Interests

Sustainable Consumer Products                             Hiking & Outdoor Activities

Basketball                                                                Climate Change                    

Ceramics, Printmaking, and Jewelry Design          Guitar

Mediterranean Food                                                My Dog, Otis

Live Music                                                                A Good Time

Timeline

Inside Sales Representative

Veolia North America
05.2023 - Current

Environmental Specialist I & II

Veolia North America
02.2021 - 05.2023

Hostess / Food Runner

Sarma
09.2019 - 03.2020

Customer Service Associate

Garcia's Tobacco Shop
07.2017 - 08.2019

B.S. - Environmental Science, Climate Change, Geospatial Technologies (GIS)

University of Vermont

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NICOLE KAYE