Kodi Castillo
surprise,AZ
Summary
Reliable employee motivated to keep workplace clean and follow all business protocols and requirements. Energetic and punctual individual that maintains efficient workflow and remains consistent without compromising quality. Focused on customer satisfaction and team productivity.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Caregiving Professional
RISE Services, Inc.
2024.12 - Current
- Providing proper care and attention to individuals while sticking to the individuals recorded program
- Ensure safety, health and happiness to individuals in need of care
- Providing cleanliness and assistance with chores, keeping house clean and tidy
- Demonstrating professionalism and patience in stressful situations
- Providing assistance with moving individual assigned to caregiving professional
- Document clients activities and behaviors throughout the day to ensure consistency and quality of living
Team Member
Portillo's Hot Dogs
2024.03 - 2024.09
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Trained new team members by relaying information on company procedures and safety requirements.
Server
Sun Health
2021.08 - 2023.11
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Cashier
Ono Hawaiian BBQ
2020.06 - 2020.06
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Caregiver
Various Local Families
2013.01 - 2019.01
- Successfully managed behavioral issues using positive reinforcement techniques.
- Collaborated with parents to create customized care plans addressing specific challenges and goals for each child.
- Established a safe and nurturing environment, promoting positive behavior and emotional growth.
- Created a fun and educational atmosphere by incorporating age- appropriate games and activities that promoted learning while keeping children entertained.
Education
Bachelor of Science - Forensic Psychology
Southern New Hampshire University
Hooksett, NH2028-01
High School Diploma -
Valley Vista Highschool
Surprise, AZ2022-05
Skills
Social Skills Development, business protocols and requirements Energetic and punctual, Customer Service, Creativity and Innovation, Positive Attitude, Familiarity with children, Professional, Clear Communication, Problem-Solving
Certification
- ServSafe Food Handler's Certification
- CPR/AED Certification
- Fingerprint Clearance Card
Timeline
Caregiving Professional
RISE Services, Inc.
2024.12 - Current
Team Member
Portillo's Hot Dogs
2024.03 - 2024.09
Server
Sun Health
2021.08 - 2023.11
Cashier
Ono Hawaiian BBQ
2020.06 - 2020.06
Caregiver
Various Local Families
2013.01 - 2019.01
Bachelor of Science - Forensic Psychology
Southern New Hampshire University
High School Diploma -
Valley Vista Highschool