Kodi Lubkeman

Sales

• Responded promptly to customer inquiries via phone or email.
• Analyzed feedback from customers to identify areas of improvement in the quoting process.
• Organized and maintained document libraries of all customer prints.
• Developed and maintained relationships with clients to ensure repeat business.
• Identified customer needs by asking questions and advising on best solutions.
• Attended industry trade shows to promote company products and services.
• Processed customer orders accurately and efficiently using the company's order entry system.

Purchasing

• Sourced new vendors for purchasing needs.
• Analyzed trends in supplier pricing to secure the best deals and maintain cost control.
• Purchased quality raw material at the lowest price and correct amounts.

Operations

• Delegated work to staff, setting priorities and goals.
• Managed, processed, organized, and maintained all marketed inventory.
• Coordinated cross-functional teams to ensure timely delivery of products and services.
• Addressed customer concerns with suitable solutions.

• Followed up on pending orders and inquiries in a timely manner.
• Worked in conjunction with outside sales representative to maintain and grow product sales.
• Leveraged computer system to input customer orders and pricing information.
• Responded to customer inquiries quickly and professionally to maintain customer satisfaction.

• Assisted in developing behavior management plans for challenging behaviors displayed by some clients.
• Provided companionship, comfort and reassurance during difficult times for the clients.