KODY CREEK
Cullman,AL
Summary
Dynamic Service Technician with extensive experience at SUMMIT SALES AND SERVICE, excelling in equipment installation and preventive maintenance. Recognized for exceptional customer service and troubleshooting skills, consistently enhancing operational efficiency. Proven ability to train junior technicians and implement safety measures, ensuring a secure and productive work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Technician
SUMMIT SALES AND SERVICE
05.2021 - Current
- Performed equipment installation and ensured proper functionality according to specifications.
- Conducted preventive maintenance to extend equipment lifespan and minimize downtime.
- Utilized technical troubleshooting skills to identify and resolve mechanical issues efficiently.
- Maintained accurate documentation and reporting of service activities and equipment status.
- Trained junior technicians in equipment operation and maintenance procedures.
- Provided on-site support for emergency repairs, ensuring minimal disruption to operations.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Upgraded systems to latest technologies, ensuring clients' equipment operated at peak efficiency.
- Worked with diverse types of weather and ground conditions.
- held gilbarco certification for 6 years.
- acquired verifone pos certification2.5 hrs
Service Technician
GUARDIAN FUELING TECHNOLGIES
02.2018 - 05.2021
- Executed field service coordination to streamline operations and enhance customer satisfaction.
- Implemented safety compliance measures to maintain a secure work environment.
- Executed system diagnostics to assess equipment performance and identify repair needs.
- Delivered customer support services, addressing inquiries and resolving service-related concerns.
- Continuously expanded knowledge base through ongoing professional development opportunities such as training courses or certifications.
- installed and maintained gas dispensers. repaired accordingly.
- calibrated various types fueling dipensers.
Education
High School Diploma -
Greenbrier High School
Greenbrier, TN05-2012
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Professional and courteous
- Heavy lifting
- Hand tool expertise
- System installation
- Equipment inspection
Certification
- verifone pos Training - 2023-current
- gilbarco certification- 2020- current
- API SAFETY CERT- 2020- CURRENT
- AL SERVICEMEN LICENSE- 2018- CURRENT
- FL SERVICEMAN LICENSE- 2018-2021
Timeline
Service Technician
SUMMIT SALES AND SERVICE
05.2021 - Current
Service Technician
GUARDIAN FUELING TECHNOLGIES
02.2018 - 05.2021
High School Diploma -
Greenbrier High School