Kody Harred
Frisco,TX
Summary
Seasoned IT professional with a proven track record, adept in network troubleshooting and leading teams to achieve targets. Expert in cyber security, offering robust solutions to complex IT challenges. Seasoned Drone pilot with a part 107 cert, 70+ hours as a drone pilot, skilled in aerial photography and drone safety.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Technician
ASSA ABLOY Inc.
Frisco, TX
11.2024 - Current
- Provided technical support to users via telephone or remote access.
- Coordinated with vendors for repair services when needed.
- Responded quickly to emergency situations involving outages or data loss scenarios.
IT Technician
GTS
Frisco, TX
01.2024 - 11.2024
- Provided training sessions for end users on how to use various software programs.
- Coordinated with vendors for repair services when needed.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
IT Specialist
KO Storage
Frisco, TX
02.2022 - 12.2023
- Devised incisive workarounds and resolutions for IT-related problems.
- Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
- Answered user inquiries to resolve computer software or hardware operation problems.
Assistant General Manager
Outback Steakhouse
Amarillo, TX
11.2012 - 02.2022
- Motivated and led team members to work together to achieve targets.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Education
Associate - Cyber Security
Tarrant County College
Fort Worth, TX01-2025
High School Diploma -
Randall High
Amarillo, TX05-2012
Skills
- Network troubleshooting
- Help desk operations
- Application support
- Information security
- Aerial photography
- Drone maintenance
- Camera operation
Certification
- Part 107 certification
- Ethical hacking certification
- Cyber security certification
Languages
Spanish
Limited
References
References available upon request.
Timeline
IT Technician
ASSA ABLOY Inc.
11.2024 - Current
IT Technician
GTS
01.2024 - 11.2024
IT Specialist
KO Storage
02.2022 - 12.2023
Assistant General Manager
Outback Steakhouse
11.2012 - 02.2022
Associate - Cyber Security
Tarrant County College
High School Diploma -
Randall High
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