Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Coordinator
Discount Tire
Thornton, CO
05.2024 - Current
Inspected tires for damage and wear; replaced worn or damaged tires.
Mounted, balanced and repaired tires for consumer and commercial vehicles quickly, expertly, and without need for rework.
Provided support to technicians during service when necessary.
Exceeded customer expectations regularly by beating estimated service times and exceeded employer expectations by outpacing other team members in completed jobs per hour.
Provided customer service to ensure client satisfaction.
Front of House Team Member
Chik-Fil-A
Thornton, CO
08.2023 - 02.2024
Maintained a professional attitude while working under pressure during peak hours.
Greeted guests and managed seating arrangements.
Performed cleaning duties such as sweeping, mopping, dusting, wiping down surfaces.
Monitored guest satisfaction levels throughout meal services.
Performed opening and closing procedures at the end of shift.
Assisted in training new team members on proper front-of-house operations.
Tire Technician Crew Chief
Discount Tire
Olathe, KS
08.2022 - 05.2023
Changed and rotated tires for customers to provide safety and maximize customer service rankings.
Removed existing tires from vehicles using hand tools such as jacks, wrenches, screwdrivers and impact guns.
Inspected tires and rims to determine the appropriate tire-changing procedure.
Performed tire rotations, mounts, and balancing on vehicles.
Trained new personnel on proper procedures for tire removal, repair, and installation.
Provided advice to customers regarding proper maintenance of their vehicle's tires.
Education
High School Diploma -
Legacy High School
Broomfield, CO
05-2024
Associate of Science - Fire Science
Aims Community College
Greeley, CO
Olathe Northwest High School
Olathe, KS
Auto Technology
Olathe Advanced Technical Center
Olathe, KS
Skills
Detail orientation
Team Leadership
Problem-Solving
Multitasking
Teamwork and Collaboration
Attention to Detail
Adaptability and Flexibility
Decision-Making
Excellent Communication
Excellent customer service skills
Accomplishments
Vice President of High School Local FFA Chapter
Adams County 12 All Conference Academic Athletic Honorable Mention