Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kody Michael

Kody Michael

Laguna Beach,CA

Summary

Proven leader in food and beverage operations, notably with Ritz-Carlton Laguna Niguel, where I enhanced employee retention and customer satisfaction. Skilled in labor management and staff leadership, I've trained over 90 employees, significantly improving service efficiency. My background also includes commendable achievements in the U.S. Navy, showcasing exceptional team leadership and problem-solving abilities.

Overview

15
15
years of professional experience

Work History

Food and Beverage Operations Manager

Ritz-Carlton Laguna Niguel
11.2023 - Current
  • Cultivated a positive work environment that supported employee retention efforts alongside professional development initiatives.
  • Trained, supervised and motivated over 90 employees to enhance customer service and encourage repeat business.
  • Learned the value of Luxury Properties under a franchised unit and found a successful way to be of constant use to my leadership and subordinates.

Food and Beverage Operations Manager

Boca Raton Resort & Beach Club
01.2023 - 10.2023
  • Streamlined operations for increased efficiency by optimizing staff schedules and task assignments.
  • Conducted regular performance evaluations of team members to identify areas for improvement or recognition of exceptional work contributions.
  • Interviewed and hired incoming talent, while also learning more from HR about our managerial processes.

SOIDC - (Special Operations Combat Medic)

U.S. Navy Active Duty
02.2014 - Current

-6 Deployments. 27 Missions. 22 Awards. 2 Presidential Awards.

-Acting Senior Leader for 7 Months. Responsible for over 270 marines and 54 Naval Personnel with 0 discrepancies.

-Senior Line Leader for 3.5 years, responsible for 31 personnel. (2 fatalities)

-Extensive Leadership training and mental health awareness training for my subordinates. Not to mention medical practices.

Bartender Shift Manager

Bistro Bar and Grill
01.2017 - 12.2021

Bartender

The Shack Beach Bar and Grill
06.2016 - 12.2016

Server

Steak Diner
06.2010 - 12.2013

Dishwasher/Lead Busser

Pizzaria
07.2009 - 06.2010

Education

Bachelor of Science - Biochemistry With A Minor in Medical Practice

University of West Florida / PSC
Pensacola, FL
06.2023

Associate of Science - Biomedical Science

University of Delaware
Delaware City, DE
05.2014

Skills

  • Scheduling Staff
  • Labor Management
  • Sanitation Standards
  • Staff Leadership
  • Food Service Operations
  • Allergen awareness
  • Employee Retention
  • Training programs
  • Hiring standards
  • Food safety protocol
  • Customer Service

Timeline

Food and Beverage Operations Manager

Ritz-Carlton Laguna Niguel
11.2023 - Current

Food and Beverage Operations Manager

Boca Raton Resort & Beach Club
01.2023 - 10.2023

Bartender Shift Manager

Bistro Bar and Grill
01.2017 - 12.2021

Bartender

The Shack Beach Bar and Grill
06.2016 - 12.2016

SOIDC - (Special Operations Combat Medic)

U.S. Navy Active Duty
02.2014 - Current

Server

Steak Diner
06.2010 - 12.2013

Dishwasher/Lead Busser

Pizzaria
07.2009 - 06.2010

Bachelor of Science - Biochemistry With A Minor in Medical Practice

University of West Florida / PSC

Associate of Science - Biomedical Science

University of Delaware
Kody Michael