Word
Kody Robison
Sales Team Lead
Alma,AR
No dream is too big. Chase anything you have the passion to do!
Gerald Earl Gillum
Summary
Analytical-minded professional promoting expertise in customer service and sales coupled with more than 8 years of experience. Excels in producing results and building rapport with all people around me. Leading and developing employees under me to preform at their highest levels. I also I have a true passion for sports, and would love to find my way into that industry.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Sales Manager
Verizon Wireless (Cellularsales)
Fort Smith , AR
2019.02 - Current
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Analyzed metrics and market kpi's to assess performance and implement continuous improvements.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Addressed problems with accounts, billing and service to maintain and enhance client satisfaction.
- Reported sales data to upper management as directed.
- Monitored sales team performance and provided constructive feedback.
Sales Associate
Verizon Wireless (Cellularsales)
Fort Smith , AR
2018.06 - 2019.02
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Maintained organized, presentable merchandise to drive continuous sales.
- Consistently out performed market averages in all advanced metrics
- Built rapport with customers, resulting in returning business.
- Kept a detailed follow up log in order to close deals, and check in on clients.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Educated customers on promotions to enhance sales.
Brand Ambassador
GNC
Fort Smith , AR
2016.04 - 2018.04
- Analyzed consumer usage patterns to identify trends and target key demographics.
- Communicated product value, quality and style to educate and entice potential customers.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Maintained energy and enthusiasm in fast-paced environment.
- Creatively found ways to qualify customers for promotions.
- Incentivized consumers to spend more than planned on products.
- Set up and broke down promotional booths and tents, talked to potential customers, and sampled products for successful promotional events.
Education
High School Diploma -
2012.08 - 2015.12
Bachelor of Arts - Secondary Education
2015.08 - 2018.05
Skills
Goals and performance
undefinedSoftware
Excel
PowerPoint/Slides
Graphic Design
Interests
Sports
Investing
Gambling
Real Estate
Videography
Photography
Interviews
Voice Acting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Manager - Verizon Wireless (Cellularsales)
2019.02 - Current
Sales Associate - Verizon Wireless (Cellularsales)
2018.06 - 2019.02
Brand Ambassador - GNC
2016.04 - 2018.04
University Of Arkansas-Fort Smith - Bachelor of Arts, Secondary Education
2015.08 - 2018.05
Russellville High School - High School Diploma,
2012.08 - 2015.12
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