Kody Sorrells
Billings
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
14
14
years of professional experience
Work History
Supervisor
Weed Man Lawn Care
03.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Apprentice
Christoferson Plumbing and Heating
09.2020 - 03.2024
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned how to work independently and be self-motivated while employed as an Apprentice for a small business owner
- Worked with team members and other apprentices to promote a positive and safe work environment.
- Participated in hands-on learning activities, trainings, and workshops.
Correctional Officer
Montana Women's Prison
05.2018 - 09.2020
- Demonstrated ability to handle difficult inmates in a professional and effective manner.
- Developed excellent communication skills to de-escalate potentially volatile situations.
- Enforced institutional rules through verbal warnings, written reports or physical intervention as needed.
- Conducted investigations into incidents of inappropriate behavior.
- Provided direction to lower level officers regarding security procedures and policies.
Apprentice
Christoferson Plumbing and Heating
02.2018 - 05.2018
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Performed manual labor tasks such as digging ditches, lifting objects and shoveling materials.
- Unloaded equipment from trucks and transported materials to various site locations.
- Organized tools and equipment in an efficient manner to maximize productivity on job sites.
- Ran errands and picked up new supplies for supervisors.
Loss Prevention Officer
Scheels All Sports
08.2017 - 02.2018
- Demonstrated proficiency in the use of security systems such as CCTV cameras and alarms.
- Maintained accurate records of all investigations conducted including evidence collected.
- Investigated incidents of shoplifting, employee theft, and other criminal activities on store premises.
- Responded quickly to emergency situations such as fire alarms, medical emergencies, robberies.
- Protected store property by keeping note of inventory and identifying high-risk merchandise.
- Successfully conducted investigations into retail theft and fraud cases, utilizing a variety of surveillance techniques.
Warehouse Order Selector
Reichenbach Fireworks
05.2017 - 08.2017
- Accurately selected orders from inventory according to customer request, utilizing hand trucks and pallet jack.
- Efficiently loaded, unloaded products onto, off trailers using appropriate material handling equipment.
- Effectively communicated with warehouse personnel, supervisors and managers to ensure accuracy of order fulfillment.
- Demonstrated excellent organizational skills by managing workflows efficiently and maintaining neat work areas.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Collaborated with team members to resolve issues quickly and effectively.
Urinalysis Lab Technician
Dawson County Attorney
08.2015 - 05.2016
- Conducted routine urine tests for the adult and juvenile male drug and alcohol courts.
- Maintained a high level of accuracy in data collection by regularly reviewing and updating observation protocols, ensuring consistency across all team members.
- Ensured regulatory compliance by staying current with industry standards for urinalysis methods and reporting requirements from accreditation agencies.
Student Worker
Dawson Community College
08.2014 - 05.2016
- Assist the college rodeo team with any needs.
- Chute hand
- Demonstrated strong horsemanship skills when working around livestock in various capacities including roping, riding, and herding.
Roofing Laborer
Empire Roofing
05.2014 - 07.2014
- Removed existing layers of roofing material prior to installation of new materials.
- Ensured all debris was cleared away from the site after each job.
- Lifted heavy materials onto rooftops without assistance.
- Worked flexible hours including evenings and weekends when needed.
- Loaded and unloaded material from trucks at job sites.
- Followed safety protocols when working at heights or using hazardous equipment.
Shift Supervisor
Papa Murphy's Take and Bake Pizza
02.2012 - 04.2014
- Demonstrated ability to manage a team of employees and ensure successful shift operations.
- Managed store closing and opening procedures to ensure safety and security.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
- Assisted customers with inquiries, orders and complaints in a timely manner.
- Trained new employees in job duties, safety protocols, policies and procedures, and company culture.
- Held team members accountable during shift by effectively coaching to improve performance.
- Complied with company standards and policies, setting example for team members.
- Created successful shift plans, adjusting team member line-up to achieve shift efficiency.
- Managed inventory levels and minimized loss, following company systems and guidelines.
Education
BACHELOR OF SCIENCE - CRIMINAL JUSTICE
Montana State University
Billings, MT05.2018
A.S - CRIMINAL JUSTICE PEACE OFFICER
Dawson Community College
Glendive, MONTANA05.2016
Skills
- Prioritization and scheduling
- Clear and concise communication
- Safety Awareness
- Performance monitoring
- Task delegation
- Operations management
Timeline
Supervisor
Weed Man Lawn Care
03.2024 - Current
Apprentice
Christoferson Plumbing and Heating
09.2020 - 03.2024
Correctional Officer
Montana Women's Prison
05.2018 - 09.2020
Apprentice
Christoferson Plumbing and Heating
02.2018 - 05.2018
Loss Prevention Officer
Scheels All Sports
08.2017 - 02.2018
Warehouse Order Selector
Reichenbach Fireworks
05.2017 - 08.2017
Urinalysis Lab Technician
Dawson County Attorney
08.2015 - 05.2016
Student Worker
Dawson Community College
08.2014 - 05.2016
Roofing Laborer
Empire Roofing
05.2014 - 07.2014
Shift Supervisor
Papa Murphy's Take and Bake Pizza
02.2012 - 04.2014
BACHELOR OF SCIENCE - CRIMINAL JUSTICE
Montana State University
A.S - CRIMINAL JUSTICE PEACE OFFICER
Dawson Community College
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